Cone Heads Ice Cream — Restaurant in Saint Augustine Beach

2 out of 5 stars because of small 1/2 scoops, OK but not amazing ice cream for the price, no masks, very crowded, CASH ONLY!!!

I have a family a 6 and rarely carry that much cash on me. The ice cream was OK but not amazing and at the price we paid, it should have been amazing ice cream. They are doing something right since the line was out the door. They did have a good selection of ice cream choices but you better pick choices before you get to the "scooper" because the cramped space will not allow you to look more than once. It's like a cattle gap with all the cows trying to get to the feed (ice cream) first. Once you take a step to see the next flavor, the line moves right with you and there is no going backwards. The staff is standing there with scoops in hand and don't ask to taste anything, not that the staff won't give it to you but the line will grumble behind you.

No one on the property was wearing a mask. With the Covid numbers climbing again, you would think someone working there would at least have one hanging from their ears or something. Like some of the other pictures show, there is a gaggle of people standing tightly in line to get their cold goodness.

Last thing I will say is that our scooper was giving 1/2 scoops. That may not be how all the scoopers operate but ours was sure doing it. I saw some other people walking around with...

Visited here on 7/5/24 after a very disappointing dinner where the chef overcooked my steak twice. "See my other recent reviews to see what restaurant it was" said to myself I'll go to Cone Heads and grab a couple hot dogs and be more satisfied than my dinner was and sure enough, not only were my hotdogs delicious, so was the ice cream and more so the service I received! I walked in the door, angry and in a big mood, and walked out with a huge smile on my face. The crew member who took my order was Frankie. She deserves a lot of praise for getting me out of my funk and making sure everything was done correctly. Ownership: If you're reading this, make sure you recognize Frankie, for she truly is a huge asset to your store and knows how to make sure customers are taken care of 100%. Keep up the great work, Frankie, and the rest of the staff. You guys do amazing work, and thank you for being on the front line of making us vacationers enjoy our stay in the area. I hope to visit you guys again later this summer or fall when we come back up to...

Came in on 8/25. There were two very young kids and what appeared to be a manager. The guy started taking my order and turn around without letting me finish my order. When he gave me the ice cream I said “that’s not what I ordered, you didn’t let me finish my order”. He said “I already made it and out it next to the register”. I told him my order again and he seemed so annoyed and gave a big sigh and he slammed the cup down and started again. We gave the girl our card that was all punched out and asked if we can pay the difference between the small and the two scoops. The woman with the red hair (manager) started murmuring as if we weren’t there. The whole experience was so intense. We’ve been coming here and have recommended this place to several people. Never have we been treated like this. Rude and completely disrespectful. These three people do not have any right to treat customers like this. It’s the first time in our lives we didn’t leave any tip, and we’re big tippers. This was not a...