Zaba's

I don't know why this place has such high reviews. Maybe something has changed since those reviews were left? The biscuits and gravy had no flavor. We ordered vegetable cream cheese with our bagel and they gave us plain. We ordered an iced decaf caramel latte and they gave it to us hot; when we brought it to their attention they poured out some of the coffee put ice in the cup and mixed it up. One of the lattes we ordered, we asked before they made it if they could make it ice instead. The barista verbally and physically threw a fit over having to make it iced since he had already steamed the milk and was extremely irritated. Being annoyed at someone changing the order I understand, but treating your customer like that is unacceptable. That being said, the only good thing I can say about this place is the Iced Chai Latte was delicious once it was remade. I can't and won't give them a higher review due to the customer service experience. If you're in St. Augustine, I would skip this place.