The Kookaburra 312 — Restaurant in Saint Augustine

I love Kookaburra and my coffee is always stellar. I just have to bring this up because its the second time having this same issue and somebody is either cutting corners or they are having trouble getting ingredients...whatever the case a substitution must be made! Generally when I get a true blue, which is my favorite breaky-pie it has egg, a soft, molten core of white cheese and then some yellow cheese (cheddar I presume) just under the crust. Two out of the last three times, I have ordered them, they have been missing the white cheese in the middle and they have just been solid egg with a tiny bit of cheddar 9or yellow cheese otherwise) on top. There has been no stretchy cheesy goodness. This brings me to the substitution...if you can't find the usual cheese you put in it that's all melty and stretchy, please either find a replacement ingredient, or tell us that it's really only egg and there's no cheese in there. I love your establishment, but we need some breaky-pie quality control up in here!

Edited due to response...however the true blue was better before the change. I don't come there as often and don't buy pies as often when I do come, so please consider bringing back stretchy...

Coffee tastes WAY too strong and is the WORST flavor I've ever had. The assuie pies taste like flavored egg rubber and I've tried it 9 times! Different ones including fresh out of the oven. Workers there told me they frequently get the same complaints. Most working there are teeny boppers and are flakes, artificial and also bring in their teenage love affair drama to work.... For us listen to! I have to attend this place due to by boss choosing it! And the chairs are soooooooooooo uncomfortable and designed for a giraffe to possibly sit in. And it's ALWAYS dirty!!!; They never clean the floors. Crumbs everywhere that's been there for months! We've put special crumb colors in both bathrooms and sitting areas... It's still there! Probably if the owner had good coffee we'd never know because I don't think they clean anything! And on occasion we came in at night for coffee and some wanting a beer... No glasses. And they don't know how to pour a draft beer! And some workers are soooo rude! We over heard a few mocking us and their behaving like brats. Total teenager behavior. We're giving our business to another local place...

I come to this Kookaburra Coffee on US 1 pretty much every day. My wife also comes with me to study after a day of school, while I work remotely, and work my manuscript. I have to give an honorable mention to both Jaylen and Julianna. Both employees go above and beyond for not only me and my wife but for all of their guests each and every day. They both remember me and my wife and treat us both with kindness and respect each and every day. Just the other day, a guest was entertaining her child and accidently dropped her drink all over the floor. Julianna didn't waste a second, she immediately came to her aid and started cleaning up the mess. From the 5-star service they provide, throw in the best tasting coffee in Saint Augustine, they make this Kookaburra the best one by far. If you ever have the opportunity to come visit, this is where you want your morning, midday and or...