“Don’t come back” is what out servers said to us after receiving a tip they weren’t satisfied with. Obviously these servers need to be paid more by the establishment itself. Our meal was very mediocre… our chips came in a bag even though they say they are homemade on the menu. I have worked as a server for many years and never experienced such inhospitality as Gulu Gulu. The events are loud and bothersome if you’re not there to participate, the food is basic, bland, and it’s over priced. ‘Service’ is to check in maybe once. The servers were very pushy about the tip and even placed the check down again on the table after we had payed 130 dollars for our meal. We are all students in debt working our butts off just to survive (and understand that these worker are possibly in the same boat) but kicking someone out for not leaving the industry expected tip (AND STILL HAVING PAID FOR THE MEAL); I have never been so livid. As a Salem local I will now do my best in good faith to a steer people away from this horrible cafe.

EDIT In response to the owner: I wish we would have stiffed. The service was bad. Our server only had ANY interest in us when it came around time for the tip. We were left waiting for very long intervals. And very importantly, I had to go get silverware for the table because it was forgotten... why should we we tip 20% on bad service? So you don't have to pay your employees a living wage? As a server who worked in a cafe-restaurant specifically, I can't even tell you how many people tip low just because it's a cafe! People are used to tipping like a dollar on their coffee, even if it's a really big $50 order, or a couple bucks if its more.

Jumping to apologize for your rude server who is over worked and underpaid.. then blaming us for the tip we left.. build the tip into the price of the food if it is compulsory!

I am a Salem local who works in the down town area and I feel ever better about steering people away from your restaurant if this is how you see fit to respond to criticism, trying to embarrass us for not wanting to leave a huge tip for a bad experience.

P.S. We looked up your menu, and the house-made pickle and kettle roasted chips being so close to each other makes it look like you're saying that your chips are homemade too. Seems like a lot of people think that in your reviews as well.