Tucson's Steakhouse Saloon & Grill — Restaurant in Salina

First of all, the service was awesome! That was the only good part of the experience. My daughter’s chicken wasn’t cooked. My son’s salmon wasn’t fresh. I had a KC strip. Usually you can’t go wrong with this cut of meat, but it definitely wasn’t fresh like it used to be. All of our baked potatoes were small and they tasted like they had been popped in a microwave. On to the desert..:… we had cheesecake that tasted freezer burnt. Tucson’s used to be the place to go for steak, definitely not anymore. Don’t waste your money. Go to Longhorn or out of town for a good meal. I’m so disappointed, because we spent a lot of money on food that was such low quality………..editing my review due to the “owners” response. I’m accused of being a Karen because I have legitimate complaints about our food? One of the parties that ate the chicken went home and was throwing up. There were others in my party of 8 who also were very unhappy. 6 out of the 8 people didn’t even eat their food and also said they wouldn’t come back to Tucson’s. This seems like more of a personal attack on myself more then anything. Our waitress even mentioned “Shawn” she was going to talk to you about how strange our cheesecake looked. Yes, this is a small business but why are you constantly hiring “cooks”? I certainly didn’t attack the staff. Service was great. Regardless of this being a small business or corporate owned, the food was terrible. As far as 6 people out of 8, not liking their food because of the quality, we didn’t all want to complain, we just chose to pay for the microwaved food we were served. Not everyone is a “Karen” because I had legitimate complaints about several of the dishes me and my party were served. And the thing is you signed this “owner of Tucson’s” I’m quite sure the actual owner doesn’t know how you responded to my concerns. Maybe you should brush up on your management skills if you can’t handle complaints without calling someone a “Karen”, you might rethink how you respond publicly. Who is attacking who? I didn’t even mention how horrible my other daughter’s hamburger was. My mistake was not taking pictures of the food that nobody ate. I have noticed you’re calling other people “Karens” who have had complaints as well. Maybe the owners should look at replacing someone who has such anger issues. Wowzers! Little buddy, it’s not that deep just work on...

When you mosey on into Tucson's Steakhouse Saloon & Grill, you can practically hear the ghost of John Wayne tipping his hat and saying, "Welcome, pilgrim." This spot in Salina, KS, serves up steak and charm in equal portions, in an atmosphere so authentically rustic you half expect to walk out with cowboy boots and a southern drawl.

This place is as unpretentious as it gets. You won’t find a ten-page cocktail list or be bombarded with fancy words like 'artisanal' or 'hand-crafted'. It’s like they took a look at all that and said, “Nope. We’ll stick with our beer, and whiskey thanks.” This simplicity is downright refreshing. The options may be limited, but the joy is unlimited. You can almost hear the beer cans cheering as you walk by the fridge.

Then comes the steak. Oh, the steak! These folks serve up slabs of meat so juicy and flavorful, it makes the cows wish they could've become a Tucson's steak. It’s not just a steak; it's an experience. Vegetarians, avert your eyes; this is a carnivore’s playground.

The rest of the menu is like the steak's trusty sidekick, always ready to step up and impress. These entrees aren't just dishes; they're the reliable supporting cast in the great meaty movie that is Tucson's. Sure, they're not the star, but they'll rescue your taste buds in the third act and leave you cheering for more.

Their pool table, much like Excalibur, stands alone. You can almost see the clouds part and a heavenly light shine down upon it. It’s a humble nod to the classic bars of yore, a single bastion of billiards that’s seen more epic duels than a spaghetti western.

The heart and soul of Tucson's, though, is the staff. They’re as warm and welcoming as a prairie sunset, with a knack for making you feel like you've stepped into your best friend's backyard BBQ. Ask them for anything, and they’ll move mountains – or at least beer kegs – to make it happen. They've turned hospitality into an art form. Van Gogh had his starry night; these folks have their starry service.

So, saddle up, folks, and make your way to this Salina Shangri-La. Don’t come for frills or frou-frou; come for a good old-fashioned, straight-shooting, belly-filling, grin-inducing time. At Tucson's Steakhouse Saloon & Grill, they're not just serving up food and drinks; they're serving up slices of...

Father's Day, we call and make reservations for 11 (infant included). The staff said no problem we can seat your party. We got there, and the front-end staff made a huge ordeal of it. Several waitresses joined the hostess and thought my mom was just so funny. Because the waitress suggested we sit outside on a 97° day at 2 pm! My father is 73! My nephew is an infant! And my mom said "no we cant sit outside today its too hot for my husband and I and we have an infant in our party, is there a manager I can talk to" the hostess gave her a hard time but finally went for the manager he came back and looked at the seating chart and showed her where he would seat us as she stood there arguing with him not wanting to seat us there. When he walked away, the ladies standing there continued their chatter about us and how we shouldn't be seated, etc. I finally had enough and asked them to take their discussion away from our ears as they stood there making us feel unwelcomed by their remarks and the hostess telling the manager he cant seat us because a big party would be in at 4. This was 2 hours away. I had a waitress tell me to shut up when I told her she was being unprofessional as we were walking away to our table, and she was still running her mouth. (None of this was her business, this should have been handled by the hostess and the manager alone) I made my complaint to the manager regarding the waitresses and hostess and requested that we did not get served by any of them. The manager was awesome. He got us seated and situated. Our actual waitress was awesome! And between the 11 of us, she probably got the best tip of her career, and I hope the waitress that was supposed to take our table was eating her words. It was difficult giving stars. Our service was literally night and day, and throughout our entire meal, the staff from the front end kept walking by giving us stares. I was feeling a little bitchy walking out at 4pm so I made sure I looked at my watch and then at the hostess and said "would you look at that, 4pm... have great...