Wendy's — Restaurant in Salt Lake City

My family and I placed a order, got a confirmation message and everything saying they received our order, it was paid for and it was basically just waiting on us to show up to get it. We get there and tell the lady the speaker we had a mobile order with the name, she told us to pull forward, handed us a drink that wasn't even ours and then told us she couldn't find our order. We showed her the confirmation message from their app, sat there and argued that it wasn't in her system or anything. We even checked the address to make sure we were at the right one and she even looked, but continued to still tell us she didn't have our order so we weren't getting our food and had to go figure it out. We pulled over, looked even at the bank history to see if we even got charged. We went back in side, showed the confirmation message again, the order number, bank history and even the receipt of what our order was, they still continued to argue with us (it was mainly the manager that was doing it) saying it wasn't in her system so she couldn't do anything and that we needed a receipt. Eventually when she finally decided to listen to what were saying about having a receipt, said we needed to read it off or the cashier worker wouldn't be able to help, WHICH WE OFFERED TO DO BUT SHE WALKED OFF TO GET THE MANAGER. We said we could read it off, but she instead had us WRITE OUT OUR ORDER ON A PIECE OF PAPER TO TAKE INTO THE BACK. When we finally got our food after an hour of being there, we told the cashier working that one of the drinks was suppose to a large with 2 smalls. She started mumbling under her breath angrily at us. Yeah we got our food but it wasn't even worth it. The nuggets were semi hard, food was semi cold and the drinks were flat right off the bat. Totally not worth the fight.

Also before we even got the food, the cashier worker when we were showing her the order and receipt on my phone, she walked off into the back with it, didn't ask or even check if it was okay, just walked away with it. We also some one of the other works doing stuff with the fryers cough into his glove, was eating stuff then started coughing so badly that bodily fluids starting coming out of his mouth and nose. He wiped his face, did some more stuff with food THEN took off his gloves after already touching food. We've had so many issues with this Wendy's even before this incident but this was by far the worse it's ever been there. Actually the worse it's been at any food place we've ever gone to. Some of the most worse attitudes and service my family and I have ever dealt with it. You'd be better going off to a different Wendy's or entirely different food place in general. Not worth the time, money or headache.

(It's the Wendy's at...

Made an order on the app using a coupon. Got to the location and he said the scanner is down so he can't give me my food or a refund. Now I'm down the money, hungry, and lost my coupon. No sign in the door or anything to say that. I'm on my lunch break and trying to figure out what I can get to eat with my remaining dollar and change since I don't get paid for a week.

Edit: in the few months since I posted this review, I've gotten burgers with plastic I them, and today the guy at the drive thru said I could not get my order from the drive thru, that it was not ready. The app said it was ready. He told me to go inside. He also called me "ma'am"..... im a grown man, this seemed intentionally infantilizing, especially since the name on the order is a mans name. I had to wait nearly 10 minutes inside to get my food while they served other people. The whole time, the app still said the food was ready. The person inside said since it's a drive thru order I had to go through drive thru. I had to explain to her what he said. I asked her to go get him so I could show him the app and what it says but she wouldn't.

The whole point of using the app for the druve thru is to get the food quickly, so that it's ready as soon as you get there. Obviously this guy had no idea how...

Wendy's hamburgers are the songs on an album from your 9th favorite band, but the songs you typically skip. Yeah, some days you might be in the mood, but you know there are far better options out there, and yet you still go. But why? Why as Americans do we support mediocre hamburgers? And remember, this is the cuisine that defines us. The rest of the world, when they think of Americans, they think of fast food hamburgers. It's shameful. I weep for our past and future.

Conspiracy theories aside, Wendy's delivers a slightly above ok burger as far as fast food is concerned. Grilled frozen meat is a poor start to things, but the goal of a mega corporation isn't taste, it's return on investment, and minimizing expenses with questionable meats we collectively stuff our faces with is a solid path to profitably. Good job MBAs of Wendy's. Got back on conspiracy thinking, so sorry reader. We'd better change subjects before I tell you about Wendy's stealing your brainwaves through the wifi in the french fries.

This is how unforgettable a Wendy's meal is, I'm reduced to mumbo jumbo reviews just to boost my local guide rank. Don't forget to like...