L & L Hawaiian Barbecue — Restaurant in San Diego

Save yourself the disappointment and take the extra time to go to the Mira Mesa location because the La Jolla location food quality and service is terrible. My pork was too salty to eat. My bbq beef was so flat and fatty and didn’t appear to be the correct cut of meat and it tasted weird and grossed me out and I couldn’t eat it. The chicken used for the katsu seemed like poor quality and tasted funky. The macaroni salad was watery and had no flavor. They were stingy and mean when asking for those tiny teriyaki sauces for the 3 plates of food I ordered. When I called to complain the person on the phone demanded I return my half eaten portions of food to the restaurant before he would issue me a refund. I would rather throw the food away myself and report that offense to the public so they know this location is asking for people to return half eaten portions of food to their restaurant in the middle of a pandemic. I would be severely cautious if choosing to eat food from the La Jolla L&L BBQ because I now wonder if I received other other peoples’ returned food for my order...? They demand food to be returned to their location to issue a refund. To me, that is an unacceptable practice during this pandemic and people...

I rarely write reviews on google.However, my experience today was ABSOLUTELY APPALLING AND HORRIBLE.If I could give this store a negative rating, I would gladly do it.

This review is towards the older gentlemen that was at the counter today. Sincerely, work on your attitude and customer service. His attitude towards me was just dehumanizing and he just threw my bag at me. I watched as his demeanor changed when another customer walked in. He greeted the man and acted very nicely.

If you are to run a business, treat everyone equally and with respect. I also tried to buy a drink but I watched as the workers looked at me and ignored my presence. I am definitely not coming back here again. I will spend my money where I will be treated with some form of respect...

I don’t know how to explain this, but I’ve tried the El Cajon L&L Location, and that is surprisingly more barbecue flavor and texture of meat. Then this La Jolla location this meat kinda taste like it belongs in a Carne Asada burrito with a little bit of that Hawaiian barbecue flavor very little and it’s very light so I find that odd in a location where it should be even better than El Cajon. El Cajon is even better than this expensive environment. Next time I go to the one in El Cajon I’ll do review of that one and I’m willing to try out almost all the other locations here in San Diego area just to see how different each one is and which place...