One of the most disappointing ramen we ever had. We decided to try this place since it was so close to UCSD, but we probably won't return. We ordered a shiro sushi roll and 2 black garlic oil ramen. The sushi was mediocre and wasn't anything special. However, the ramen was worse than mediocre. The toppings looked fine, but when we actually ate them, we were dissatisfied. The bamboo was hard and stringy like they just poured some from a old container. We were surprised by how little taste the mushroom and bean sprouts had. It was weird chewing something with texture but no taste. The one piece of meat that was in the ramen is not like the typical chashu. It was actually grilled and edges were burnt. It didn't have the softness we enjoy from chashu. The broth was supposed to be black garlic oil, but didn't have the satisfying darkness and richness we had from other black garlic oil ramen. It actually left a oily bitter aftertaste. One of the ramen was actually much more bitter than the other even though we ordered the same thing. It was unpleasant to eat and we didn't finish. We asked the waiter about the bitterness of the ramen and they said they probably added too much garlic in one of them. We got half off for one ramen in the end. The only thing that was probably decent from the ramen were the eggs. However, the ramen from this place falls short of the quality of other ramen in the area. We definitely prefer those in the convoy or...
Read moreI’m sad to give this review as I’ve been going here for 7+ years.
The service and quality has gone downhill.
I’ve been here about 5-6 times the last 2 years and every time I just assumed something was off. Someone had a bad day or something.
After visiting last week when it was not busy, I can’t recommend this place anymore. This place used to be amazing but the quality of food and service is not good.
I had to get up twice to get the waitress from inside. Once to remind them we had ordered another plate which they forgot about for 15 minutes. A second time for our check. There were two waitresses working and both were just chillin inside. We were asked one time how our food was and that was after I went up the first time checking on our forgotten order. Even my girlfriend was a bit upset.
The food is okay - it used to be a lot better. Probably 4-5 star food 3-4 years ago. Even during quarantine.
It’s really the poor service that was the final straw. I’ve been noticing it more and more. It irks me even more because I was a waiter myself for 6 years. I give them slack but when I see staff on their phones inside and chatting consistently when we haven’t been checked on once - that’s not okay.
I’m on the hunt again for a new place. I still miss Ki Sushi. It shut down in...
Read moreshady restaurant review
I visited a few weeks ago and had dinner with my sister here. The food was pretty good but I left my credit card at the restaurant (I know my bad). I called the next day to confirm that they had it and the lady on the phone was very nice and said that it was there and I could pick up anytime. I live about an hour away so I was planning on a day to go down and get it.
Over the span of a week of them confirming it was at their restaurant, my card was charged $70 at a local liquor store and then later that day another $1500 was charged. I called them to ask what was going on…the man on the phone said “dang that’s crazy” and when I suggested they do a internal check of their staff to see who was being shady he responded by saying “yeah, I don’t know what to tell you but it’s pretty busy here I gotta go”
I don’t expect them to go out of their way to get me my card back, that’s on me. But I do expect them to not charge my card….
Fair warning. If you want decent sushi go here, but do not make the human mistake of leaving your card. You never know what might happen to it at this...
Read more