Pressed Juicery at Fashion Valley is a fantastic spot for fresh, high-quality juices, but my recent experience highlighted some areas for improvement. I stopped in on December 30 around 4 PM to pick up a double order of their new 1-day reset cleanse. Unfortunately, there was only one employee working, managing orders, making juices, and checking out customers. While the store wasn’t packed, it still created a delay, as I had to wait in line longer than expected for what should have been a quick pickup.
Despite the staffing challenge, the lone employee was a true standout. She remained super friendly, welcoming, and professional, even as she appeared visibly overwhelmed. Her ability to handle multiple tasks with a positive attitude and efficiently manage everyone in line was impressive. It’s clear that she genuinely cares about providing excellent customer service, which made the experience more enjoyable. However, I couldn’t help but feel for her, as this situation could have been easily avoided with better staffing.
The line of customers waiting was calm and understanding, but this might not always be the case during busier times. Pressed Juicery should consider reevaluating their staffing policies to ensure employees aren’t placed in such stressful situations. A well-staffed store would not only improve the customer experience but also support their team members in delivering the top-notch service the brand is known for.
As for the juices, they were excellent as always. My partner and I completed the 1-day reset cleanse and felt great afterward. The variety of flavors and the quality of the ingredients make it worth returning for future cleanses. Overall, I’ll continue to support Pressed Juicery, but I hope they address the staffing issue to enhance both the customer and...
Read moreThe juices I’ve had are delicious! My favorite is the roots juice with ginger. My complaint is this if you’re selling something that’s healthy for what I would consider a premium price, six dollars a bottle, why aren’t you using organic ingredients at least for the high pesticide items like apples and celery?
When I reached out to the company they said “oh we like to source local” and left it at that. But if you research organic farms near San Diego they exist!! Press could be sourcing from these vendors, but for whatever reason they choose not to.
So when you weigh what are considered to be benefits of juicing, we have to consider as well the amount of pesticides were ingesting simultaneously.
I would like to see the company do better in this area. For example even if they used just organic celery and apples it would make a big difference. There are fruits/veggie’s that are not considered high in pesticides, however apples and celery are...
Read moreHad a hard time finding the location because the Google map pin displays it smack dab in the middle of the parking garage! I had the acai bowl and it was good, but would not come back to this location, because friendly atmosphere is everything to me. Staff seemed unenthused about being there/interacting with us. Asked if there was added sugar, and staff immediately replied 'no'. She then went on to say there was maple syrup and agave in it. Friends, this is added sugar. It is however, free of refined sugar, which is what she meant. I looked up the stats on the website and the nutrition label clearly states the added sugars: 13g and sugar alcohol: 16g. Please make sure that the staff understands this, because it's very important for some to regulate their sugar and carb intake. And please, if you can, don't make it apparent that you...
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