Foundation Cafe — Restaurant in San Francisco

BIRD FEATHER IN MY SALAD Yesterday was my first time at foundation cafe, I ordered through Caviar to save time on my lunch. I ordered the All Kale Caesar, and my coworkers Personal Cheezus. Walked back to my office ate my salad happily with my coworker. salad was good cheap I had a quarter of my salad left until I crunched on something hard, I thought...kale? I crunched on it again and pulled it out of my mouth. It was a bird feather.

I walked back upset that i ate nearly all my salad and found something terrifying and unsettling. I talked to a young lady and she apologized, and grabbed Charles, the manager. He didn't even acknowledged me, only handed me a new salad. -after I said I would not like the salad, I would like a refund he apologized and said I would have to call Caviar because I ordered through there. -If I found out a feather was in my customers salad, I WOULD IMMEDIATELY CALL THEM MYSELF. Charles only requested my salad to be refunded. Seriously? I would have refunded my whole order (I ordered my coworkers) He never told me where the feather came from. When I asked he blamed Bi-Rite, and then offered me a free coffee card.

after that, I took the salad, bc I was not satisfied or happy and Caviar did reach out. Charles should have told me not to worry about calling Caviar, instead of making me more stressed about the situation.

It was not professional how this was handled, I hope future customers will never have to go through...

A fusion of cafe with Filipino touch. I had the Salmon bowl and Bistek (beef cooked with Soy sauce and garlic)Tagalog and it was delicious. It was the best breakfast… yes breakfast I've had in the 3rd day in SF. Good portions and layers of flavor. The Salmon was moist and cooked just right. It had Kimchi, pickled ginger and cucumbers with brown rice. My wife had the beef (bistek) and it was good. If you have never had it, you need to try it. Pickled carrots that looked homemade and very good as well.

Very good wholesome home made but with a bit of creative touch.

Thanks Foundation for the morning pick up.

Don't forget to add the egg on you bistek for those...

Honestly the BEST place we could have found. My kids are picky eaters and we were downtown, nearing hangry, and looking for a spot to have lunch where everyone could find something off the menu. It was near closing time but the person working the front (the owner?) was incredibly sweet. She completely got the kid food situation and went above and beyond to make sure that we would all have something we were happy with. The kids loved their waffles and the grownups oohed and aahed over their breakfast sandwiches, delicious drinks, and amazing ube brownies. I'm only sad that we don't live nearby so we can't become regulars. 1000%...