Ariake — Restaurant in San Jose

I've been coming to this restaurant for years and it pains me to watch its decline. Despite the embarrassingly poor service, I've visited multiple times hoping it was just a fluke but its become apparent that's just how they operate now. While the servers are friendly, they crawl to get anything for your table. I asked for a to-go box which I could literally see by the register and yet the server went to the back of the restaurant and did not return for about 20 minutes(still without the to-go box). During that same outing, they forgot to bring out menu items I ordered, had to be reminded multiple times I was still waiting on an order despite over 30 minutes having elapsed, and made numerous errors on the bill. The same three employees are always working whenever I visit and seem to prioritize socializing amongst eachother and discussing their personal lives rather than attending to anything remotely work related, regardless of how busy the restaurant is. It's truly such a shame because I still enjoy the food, but the customer service has fallen so far from what...

Last night we went to celebre my Birthday 🎉 my fríen and I, my friend to to the server it’s my friend Birthday” they take a picture for the people celebrate birthday, . So the owner came and take the picture to me, later I heard I music and the light on like a night club, and my friend explain they came whit the Zake and line of the workers play music. And they did to the younger boy looks Asian, and they no play whit me, and my friend feel embarace looking me, and tell her “ it’s okay don’t worry, finally she can tolete and tell the owner. Why doesn’t celebrate her if it’s her birthday? So he feel forced to do that. It’s long this story about celebration but, it’s necessary to put in, because in California when we have a garden of cultures, this old man came whit he’s ancestral, ignorant discrimination and agly behavior. Inside he thanks for the people give a business, after that I never...

My boyfriend and I visited this spot expecting a revolving sushi bar based on what we saw online, but it seems they stopped offering that a few years ago. However, the change didn’t take away from our experience. We were warmly greeted, and the family-like atmosphere, with photos of customers lining the walls, felt inviting.

I ordered the tempura udon, while my boyfriend chose two hand rolls—salmon skin and cooked salmon. We also shared the soft-shell crab roll. The udon was tasty, though I was slightly disappointed by the egg (I was expecting a poached or boiled one). That said, the tempura was a nice surprise, featuring imitation crab, carrot, and shrimp rather than just the usual shrimp. My boyfriend enjoyed his cooked salmon roll but wasn’t a fan of the salmon skin one. The highlight of our meal was definitely the soft-shell crab roll—fresh and flavorful, it really made the...