We had an incredibly disappointing experience with Curry Pizza House due to their delivery partner’s negligence and lack of support. We ordered a large pizza delivery on their website for a birthday party, only to find out—much later—that the driver supposedly picked up our order but never delivered it and later cancelled the delivery. This caused us enormous stress as we had to scramble to find last-minute food alternatives for our guests, and we ended up paying extra to extend our party hall reservation.
To make things worse, when the restaurant became aware of their delivery partner’s error, they refused to provide a replacement order. Instead, they directed us to contact Uber and place a brand-new order with full payment again! After several follow-ups, the restaurant owner finally agreed to refund our initial order, but by then, the damage was done.
Overall, the lack of accountability and support left us with a very negative experience. We spent valuable time away from our guests and incurred additional costs—all due to a situation that could have been handled more proactively by the restaurant. I wouldn’t recommend Curry Pizza House if they continue to rely on this unreliable delivery partner and fail to address customer issues in a timely and...
Read moreI recently ordered a large order from Curry Pizza House for my son's birthday party. While the order was delivered on time, I was disappointed with several aspects of the service.
First, when placing the order, they were unable to provide the discounts that other Curry Pizza House branches were offering. This was frustrating, as we were hoping to take advantage of the same promotions.
Secondly, when the pizzas arrived, we found that two of them were burnt but were still delivered to us. This significantly impacted the overall quality of the food, and it was quite disappointing to serve burnt pizzas at a party.
Additionally, when we asked for recommendations on how much pizza we would need for our head count, we were advised to order more than necessary. This led to a lot of wasted food, which could have been avoided with better guidance.
Overall, I was not satisfied with the service and quality provided by this branch. I hope they can address these issues to improve future customer...
Read moreI ordered an Indian Gourmet Veggie lunch special with added jalepenos and pepperonis. I also ordered a Ginger Ale and a BOGO free Margherita Pizza also with added pepperonis to be delivered Via Uber Eats to my work. When the delivery driver arrived I realized I was missing a pizza and my soda, also a combination pizza was given to me instead of the Indian gourmet pizza. The one margherita pizza I did receive looked terrible. The cheese looked stale like they gave me a pizza that had been sitting out. I called the store to tell the manager I was on the way but he was rude and argued. He finally agreed to re make my order but refused to honor the BOGO free offer. I had to drive 30 mins opposite my appt and job just because someone there isn’t paying attention. The food is good but the customer service and managers attitude is not great at all. My company orders large amounts from them from time to time but now I will recommend they use a...
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