Hannah Coffee — Restaurant in San Jose

I recently got a new gig around the area so ive been looking for a breakfast place. I decided to try out Hannah Coffee this morning. The location is small, very nice and cozy inside, but easily squeezed if the place had more than 7 people at once. The service was great. I was greeted promptly and the gal at the counter was very sweet. The menu was limited, in my opinion, so i decided to try "Rays Sandwich". I had a (medium, i think?) coffee to go with that. The quality of food is very good. It was made in a timely manner and they included some chips and a nice little velvet cupcake which was actually really good. I was a little price shocked when the total came out to be $17 . I guess i might be old school, but a breakfast croissant most elsewhere is around $5-$8. Overall its a good place for breakfast, tho the serving was rather small considering the price. But i get it, inflation and so forth. I suggest you try it and see for yourself, you wont be disappointed but your...

My friends and I waited an hour and a half to get our 3 bagel orders and 3 coffees. They forgot about our coffee order 30 minutes into waiting and we had to remind them. We waited as everyone else was served and were told they were understaffed even though we saw 4 associates behind the counter. At some point we were the only ones remaining except for one more table who had come after us and were served, and it still took another 40 min for our order to come out. It took this long even though we had expressed several times we were waiting and were constantly told "5 more minutes".

When we finally did get our food order, I realized that one of the orders was wrong when we got home. It was supposed to be a simple caprese avocado bagel and they had forgotten the pesto and the bagel was stale and untoasted. ~$16 for this!

The owner did give us a 50% off coupon on our next order but there is no way we are coming back. Terrible food and terrible service for an...

I'm not sure what happened to this coffeeshop because under new management the food and experience was subpar compared to the last time I visited. Upon entering, the placed looked quite drabby. There were no cupcakes and the pastries looked very old because of the cloudiness of the glass display. I ordered a frozen hot chocolate for my kids, and a latte and avocado toast for myself and all 3 items were very disappointing. The frozen hot chocolate was impossible to drink because the ice wasn't blended properly - the ice was about half an inch big - I've never seen or experienced this anywhere else. Neither of my kids were able to drink it with a straw. I spoke to the woman working there and she said she can't do anything about it - I explained that I didn't and wouldn't know how large the ice was until I tasted and she just stared at me like I'm an alien. Then I opened the avocado toast and the lettuce was rotting in spots and wilted. I would not...