Straw Hat Pizza — Restaurant in San Jose

Pizza was decent/pricing but my stars are based off of ordering an all meat pizza for pick pick up. The whole process of talking to an automated machine having to press a certain number multiple times. To get referred to some lady that asks if I have Door Dash or not. Then you gotta give them all this info. Then got referred back to the automated machine, had to due the whole process then finally got to talk to an actual person who works at the pizza place. Placed an medium all meat which apparently they call it something else. Idk just to much excess work & hassle to just order a medium all meat...

If I could give more stars, I absolutely would! The pizza was outstanding, with the perfect balance of veggies, meats, and cheese. It wasn’t overly greasy, just incredibly flavorful. The salad was also delightful, and the service was top-notch. I love that they offer a rewards program—earning points for free drinks and sides is such a nice bonus! I truly wish this place all the success and prosperity it deserves. Everything was so delicious, and I can't wait to return! Looking forward to being here in my birthday. The music was a...

I placed an order for pickup on July 4th via the Straw Hat app only to find that this location wasn't even open! 2 pizzas and some twists sounded like an awesome dinner plan. My order was "accepted" as usual so I went to pick it up. As soon as I got there it was obvious that i needed to rethink my plan. I assumed that I'd be refunded automatically because what kind of business WOULDN'T refund the customers that made that mistake.. 3 weeks later they still have my payment. My order was number 2986256 placed 7/4 at 6:14pm. Your...