Under new Management! DISAPPOINTED!! I have been going to this location since 2019 every single time Iāve enjoyed it however I have not been these last couple months. I went in today only to discover itās under new management I ordered my usual order only to find that it was completely Disgusting! AƧaĆ is normally purple and mine is gray⦠Iām not sure how much banana was blended in but it was too much and shouldnāt have been the main base considering it is an AĆAĆ bowl. I would honestly say itās like going to the crusty crab and walking out with the CHUM from the chum bucket⦠will not be going back until someone else owns it again. Have never had a bad experience with this place until now with these new owners⦠Disgrace! Also not to mention the aƧaĆ in the bowl was not even a decent amount, normally itās about half with purple aƧaĆ and half with fruit and granola topping. Today: It was a quarter of gray banana aƧaĆ with 3/4 topping of fruit. The only decent part about the bowl was the fruit.. SAD. I tried to eat what I could considering thatās $11 wasted. How do you mess up a simple orderā¦You have ruined my month...
Ā Ā Ā Read moreI purchased an aƧaĆ bowl today on 08/31. I asked the lady working there to make my aƧaĆ bowl a certain way, for the base to be thick so it doesnāt get runny quick. She disregarded what I asked her to do and she gave me an aƧaĆ bowl that was extremely runny and not thick at all. I tried calling and driving back to the store but obviously it was closed. The aƧaĆ bowl was so runny it literally looked like soup within 5 minutes of me driving home. I specifically asked her to make the base thick and she did not. Not only did I have to drive back but I had to throw away the bowl because of how extremely runny and watery the base was. I wasted 10$ and I would like someone to reach out to me regarding a refund or credit for another bowl this is absolutely unacceptable.
Update: the manager or whoever is in charge promptly emailed me back addressing the issue and has given me credit for another bowl. I appreciate her getting back to me so quick and the customer service she was able to provide. That has absolutely made up for todayās experience, thank...
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