Lino's Trattoria & Pizzeria — Restaurant in Santa Fe

I'm usually hard-pressed to give 5 stars and the only reason they don't get 5 is the waitress, Kerry, did not return to our table to pour us more wine (maybe I'm a bit snobbish but I took it as a disservice since we ordered a bottle).

Ok, let's start with the parking. Extremely cramped and little parking out front. I'm not sure if they have additional parking in the back but good luck! We got here at 5ish on a Friday night and got a front parking space right away.

Once you walk in don't let the atmosphere throw you off, that's the brewery section. If you're here for dinner they'll lead you through another entryway to the actual restaurant. Kind of looks like they aren't quite finished with the decor but it's quiet and looks like they have a nice patio (we sat inside). However the floor is a little off so hubby's chair rocked during dinner and I couldn't lean on the table for fear of everything falling in my lap (that kept me from putting my elbows on the table!) Kerry did offer to fix both but I dislike fixing chairs and tables while I'm eating.

Kerry brought us water, bread and I asked for a couple of wine samples (we settled on a bottle of the Malbec). The bread is just enough to get the taste buds going but be sure to ask for balsamic if it's not on the table with the olive oil because it's fabulous!

We ordered a 12 inch pizza margherita with pepperoni, ham and sausage. The pepperoni was yummy, sausage is ground sausage with a light taste and the ham was simply ham. The sauce however is delicious with a perfect blend of spices to give it a light yet robust taste. The crust had just the right amount of thickness and crispiness.

Kerry came by the table I believe once to check on us but even though she wasn't especially attentive she was very friendly. I kind of got the feeling waiting tables wasn't a happy place for her but hey it's her job and that affects my tipping.

We finished the bottle of wine and pizza (just enough for the both of us) then I had to check out their gelato selections 😊. I chose the cherry vanilla and was very happy with that choice!

I would highly recommend this place for pizza. I can't say anything about the rest of the menu but the pizza alone is worth it, and the Malbec! Good luck with parking but definitely...

Let me preface this with the fact that I've never left a bad review and I leave a lot of these things, so for me to do this, please know I feel strongly about informing others. I've been eating here for several years, and the food is always average to good. I mostly do takeout although I have dined in a few times. In October, I ordered takeout online, and went to pick it up. The girl behind the bar seemed nice but not particularly knowledgeable. She packaged a salad under 2 hot pasta dishes, and when I mentioned the salad would get wilted, she said "heat rises". As if the heat wouldn't dare transfer down. Whatever. I paid my bill which was correct and drove home. The food was fine. The bread was a bit wet and gummy, the salad was in fact wilted but edible, and the pastas were good. The credit card bill arrived, and I was shocked that I'd been charged double. I immediately called the restaurant and spoke with Robert who I believe is the manager. He said there was nothing he could do but assured me he'd inform the owner & have him call me. I never heard back. I left 2 other messages with actual folks who were also unwilling or unable to help me. One of those 2 calls was again with Robert who said he had passed my message on. Everyone promised me that they'd have the owner call me. He never even bothered. This blatant overcharge has been disputed by me since then, and the restaurant continues to recharge my account monthly, so I've been dealing with this nonsense since October. Never once have I had a courtesy phone call. I certainly have never received any sort of apology for the aggravation. Discover finally closed the dispute this morning after ANOTHER overcharge appeared on my statement, so I'm hopeful this puts an end to the issue. I'm so disgusted with this restaurant. I will never eat here again, and I can't encourage others to avoid it like the plague strongly enough. If you must eat here, I recommend paying cash, because if they decide to double charge you, you may also spend months dealing with these idiots, or rather trying to deal with these idiots as return phone calls are...

I don’t think I’ve ever given a one star review and I’m not happy about doing it, but I’m so confused as to how this place has over 4 stars. My party was ignored upon arrival. The place seemed decently busy, so it was fine. The hostess/possibly manager? Finally got to us and sat us down. We were greeted quickly but our waiter had an odd habit of walking away before he got his full sentence out. The beers were great. I ordered an appetizer first. Then entrees (puttanesca and pizza). Nothing, food nor waiter, came to the table for 45 minutes. It was just waiting and being ignored. Finally we asked about the status of the food and the waiter apologized and went to check. The appetizer came out 10 minutes later. It was fine (bruschetta). Then the pasta and pizza came out. The pasta was good. The pizza was ok. All but two tables left bedsides us. We got our food at 9:13. Closing time was 9:30. At 9:26 the waiter asked us if we wanted a box- he was totally rushing us out. He never asked if we wanted more drinks. Water refills (with 2 tables) took 10 minutes. The two tables had complained and they were offered free bread (which the customer told the host that the restaurant was out of) and free gelato, but because we were being as understanding as we could be, we just kept getting ignored. It sucked and I wish we never came. At one point when we asked for the status of our food, the waiter said the brewery next door was busy (same kitchen) but it was honestly the most bizarre experience. I’ve never been ignored like this in a restaurant in my life. My genuine apologies to this restaurant for inconveniencing them with my business.

Update: we left an hour ago and a member of my party who ordered the pizza is vomiting...