Panda Express — Restaurant in Santee

I love panda express, it's one of the few places I tend to frequent wherever I go. So with recently moving, I decided to visit this store as it's the closest to me. Usually I order online but decided to walk in and order. Wasn't particularly busy during the visit, and my order was taken relatively quickly. Brown rice is not available at this store. Unfortunate. I placed my order which included honey walnut shrimp. I tend began to see in each interaction..shrimp falling out of my container. Scoop of shrimp, atleast one fell out. I got chicken dishes next. Shrimp landed on the table. Shrimp landed in the bowl with chicken. At the end of it all, I got 5 pieces of Shrimp and a boat load of walnuts. I'm not one to complain much. Majority of my reviews are positive or neutral at best. But the lack of coordination and then cross contamination of foods is unsafe for those with shellfish allergies. The chicken was not taken out to be replaced. I never got an extra small scoop of Shrimp to replace all the ones that got knocked out. It is just really disappointing to have a place I considered a comfort food be taken out of that...

We came in today, and we ordered 1 plate and 1 bigger plate. As we were waiting in line, I saw a HAIR on the beef and broccoli tray. I told the worker about it and she removed the hair but did not change the entire beef and broccoli tray. Another customer politely asked her to remove that tray and make a new one because it is unsanitary. She removed the tray and asked to make a new one but AMERA (the manager) told her to leave it and she was about to put it back when the worker told her that the entire line knew about it. So instead AMERA told her to just leave it on the side and they never threw the beef and broccoli out. She obviously was going to place it right back after we would leave. Then AMERA messed up our plates and mixed our order and when we tried to tell her about the mistake she gave us attitude and said " yeah I know! I will fix it!" But instead she started putting our entrees into small boxes. Then she asked another coworker to bag it and one of the plates was completely missing 1 entree. At that moment we just...

One manager in there that pisses me off. Spanish to talk about me to the cooks and she has no reason to be talking about anybody I used to going there every other week because there aren't that many choices around where I work however she made me. Decide to quit going there for a while because of her snide comments I'm horrible customer service. I always order the same exact thing then I go there I always order half rice half Chow Mein and one day I ordered and I got to work and didn't see didn't see the rice only chow mein so I called her back and told her and she made it seem like it was my fault even though I get the same thing all the time everyone at my work knows that and then she told me to come back and then she would give me extra rice but if I'm already ordering half rice and have to remain why the hell would I need extra rice so I took it but it definitely made me rethink going there so they lost a customer for a few months I went back for the...