My girlfriend thought it would be a great idea to try the Tandoor this summer after it was renovated, as we had never had Indian food before. This isn't really the reason I hate it, but when you try to find the parking lot, it's not the entrance to the bank's parking lot. Anyway, the interior was amazing. Badass fireplace on the wall, and pop music straight from India. The hosts gave off a very friendly vibe when they seated us and took our orders. They gave us some menus and some tortilla chips with some kind of amazing chili dip. We decided on our dinner and they took our order. I ordered the lamb tikka masala. He asked me if I wanted bread with that and stupidly I said yes ($6 extra right there). Same with my girlfriend when she was asked if she wanted rice with that. That extra $6 carbohydrate, which is absolutely essential to the meal, was nowhere to be found on the menu. Otherwise, the food was amazing. After we were finished, we stopped eating and let our forks down on our plates without touching them. We had to ask the waiter for the check. He got offended that my girlfriend couldn't finish all her rice and sauce even though she ate all the lamb. Let me say it again: he was offended my girlfriend wasn't finishing ALL her RICE AND SAUCE. He asked her, "are you sure you're not finished," with a serious accentuated tone as he stared at her with a frown. What a dick waiter. I would throw up if I had to swallow a half cup of curry sauce all by itself. It wasn't even that much rice either - like 4 spoonfuls. So we asked for separate checks because we were both a little strapped for cash. He got offended again, but he came back with a note pad and asked us what we had to eat. That was a little unprofessional and kinda crossed some bounds. He could have just looked at the check he was about to so graciously let us pay. I'm sure we didn't violate some kind of unspoken social norms or anything. We weren't dressed up or anything like all the other business professionals in suits that were eating by us. I mean I'm sure regular MIDDLE-middle class families come to eat there sometimes, but god did I feel unwelcome. And for that, I give this restaurant 1 star out of 5; and 2 middle...
Ā Ā Ā Read moreI am a long-time customer (15+ years). Each time when I order, it is at a minimum of $75. I am UTTERLY disappointed with my order tonight (and recent orders). Half of what I received was wrong. ALL of the food tasted like it was re-cooked food from the lunch service. NONE of it was to the spice request. The several orders of garlic naan had NO garlic or parsley. EVERYTHING was clearly reused food with little to no actual flavor. I want a refund for all of the money and time spent. My entire family waited all day to be completely disappointed. I wish I could say this is the first time this has happened. We know all too well it depends on the chef, day, and amount of people you have around to determine the quality. I have never written in but am so completely disappointed after so many times of this happening that I don't know what else to do. My longstanding patronage and support of this establishment has kept me from saying anything but tonight was just too much. I couldn't eat it. I had to put it to the side - an entire plate of food that once brought me so much joy was so bad that after one bite I was done. To be given food you didn't order but were given in place of what you did order, food that was clearly old and recooked, and then the food you ordered but was given the wrong (less-expensive) version of...it is just BAD.
*I attempted to send this in through the website but my phone number wouldn't be accepted and blocked the message from going...
Ā Ā Ā Read moreFood really sucks, we ordered tandoori chicken and it was 90 % burnt, then we ordered dal fry it tasted like they dumped a jar of turmeric and it tasted turmeric even in biryani, I get it itās good for health but we didnāt wanted to enjoy turmeric for our special dinner, then we ordered tomato cilantro soup and it was not a soup but it was a dessert I mean it was way sweeter than it should have been, no one bothered to even come to us and talk to us and really a big salute to Paul because he was only the one who was helping us even thou he was not a part of service, order taking or anything, 5 out of 5 for Paul, if you visit please only ask for Paul and I am sure he will really take care of you, I would not recommend anyone to go to this place there many more places in Napervillle like King Kabab grill which serves 10000 times good food than this place and I am sure itās really worth to drive that far to eat some good Indian food, last but not the least the reason I know all this is because I am an Indian and I am born and raised in India so you cannot fool an Indian person ever, please do not visit this place and if you do just see Paul and ask for his recommendations, only one thing they did was they took off Dal fry and soup out of the check but I would have not mind to even pay that instead a part of...
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