(+1 ⭐) CaiBao buns were decent (+1 ⭐) Tea was not bad (+3 ⭐) Gentleman manager, nice-save (- 4 ⭐) Little lady behind the counter -- ATTITUDE!!
Hot drink spilling incident with a flimsy unsecured lid poured hot liquid on wife's lap. Went to the counter to remind the little lady to be more mindful about securing the cover tight and solid. The counter lady dished out an agitated response.
I checked the store's previous reviews; and realized that spilled drinks on to customers due to sloppy drink cover is not the first time happened at the un-happy cafe.The gentleman manager finally came out and helped ease the tension -- good on him.
Another quick search on the map returned over 23 similar tea cafes within the nearby area. So I failed to see how barking your customers with attitudes is going to help with your business longevity. Gonna give this a place a timeout and spend money at the other 23...
Read moreWhile the drinks were decent, the atmosphere and environment of the cafe was not.
I walked in the other day and the temperature indoors versus outdoors was like night and day. It was so hot and stuffy. There was a fan in the corner that barely did anything. The restroom felt like the heater was turned on. If the AC was broken, there was no sign or other additional accommodations to help with the unusual heat.
There was nobody on the kiosk outside of the staff delivering drinks up to the front. If you had issues or questions with anything, like asking for a cup of water, there wasn't anyone to ask. Nobody answered when I knocked on the staff door, nobody was visible through the partially open door into the kitchen.
The rest of the reviews on the cafe are positive so I wonder if these things are just a temporary thing. Just something to keep in mind if anybody is visiting...
Read moreI have never left a review for a store before, but the egg with rice and the chicken broccoli was so bad it should be classified as a hate crime. The chicken had so much sauce that it was drowning in it yet it was so unflavored and rubbery. The picture on the menu compared to the actual dish was legitimately worse than getting catfished. They called it “chicken broccoli” with zero notice about how it is vegan, and even if it was vegan it gives it no excuse for how genuinely terrible the food was anyways. Even for vegan food the food is genuinely scarring on how terrible it tasted. I have never seen anyone mess up chicken broccoli with rice before and this blows it out of the water for terrible food. The rice dishes here were genuinely the worst dishes i have ever eaten in my life by a long shot. The boba here is often times clumped into solid blocks and struggle to go...
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