Downtown Romios Pizza & Pasta - Seattle Convention Center Pike Street — Restaurant in Seattle

I would have given a 0 star for service if possible, the curly hair lady was so incredibly rude there. I am their regular customer for 2 years now, my order is always the same PENNE CHICKEN PESTO WITH SALAD(Cucumbers olives Ranch nd cheese no LETTUCE) everyone that I have seen there working knows my order. I have never seen her before working there and she says she’s the manager. But whtever I gave her my exact same order that I do EVERY WEEK. This is the first time I have dealt with this lady. She brings in my order with LETTUCE in it, I told her that I didn’t wanted lettuce nd I asked for Cucumbers olives Ranch nd cheese only to which she replied “this is salad” I said yes but I didn’t wanted lettuce nd she goes “when u said salad I gave u the salad” nd at this point am annoyed, nd I told her that yes u gave me the salad but I specifically asked for no lettuce nd there’s lettuce in my salad to which she very rude replied “I GAVE YOU THE SALAD ITS THE SALAD” nd walks away to other costumers, while am sitting there in a complete shock if that’s a way to deal with customers! I work in customer services myself nd I have never seen anyone this rude nd ignorant. When I asked to speak to the manager she said she is the manager! So Miss manager it would be great if you switch jobs bcoz customer services is definitely not the one for u. I walked out of the restaurant nd didn’t eat a thing! She ruined my dinner nd my day. Nd the sad part is am never returning to the restaurant even tho I love the food nd I have been coming here for 2 years now! Sadly she ruined it for me. Nd not just tht my manager nd I love Italian food nd I was making plans with her to bring her to try one of their pastas! Thank you missy u ruined...

I ordered the “Penne chicken pesto” pasta dish. When ordering, I specifically asked the waitress if the pasta “could come aldente, or at least not overcooked”, to which she responded “yes yes the pasta isn’t overcooked”.

What I was served was maybe the most overcooked pasta I’ve ever tasted. The penne pieces would break as I poked them and had no substance when chewing. Additionally, the chicken was just from a frozen pack of chicken cubes and the pesto was at the same level of quality.

When I brought up the overcooked nature of the pasta, the waitress said “you can try something else but that’s the way we make it” which is pretty sad given it’s a pasta place and it’s literally just a matter of how long you cook the pasta for. Last I checked completely disregarding my note about not having it overcooked isn’t a sign of a great restaurant. On top of that, the dish set me back $25 after tax which is ludicrous for such bad quality.

If you actually want good pasta don’t come here!

I knew not to expect anything crazy but I literally asked for something and she reassured me it wasn’t and it still came the way I was worried it would come. And for $25????? That’s the price of a proper dish at a fancy Italian place.

Never going within 50 feet of the...

The presumed owner is in the wrong line of work, i walked in 10 minutes ago and said i wanted a six inch meatball sub, the guy says we can't do a six inch sub but i can give you a small sandwich and a salad....that's not what i asked for. Whats funny is that a six inch meatball sub is on the menu so don't tell me they cant make it. absolute unprofessional, with zero listening capabilities..I had the same problem with the belltown romios and even the renton romios shop as well. the people who own romios have listening capabilities similar to a 5 year old and seem to want to dictate what they want you to eat.....i didn't ask for your opinion, i wanted a six inch meatball sub. I am officially done with romios, worst restaurant ever. their spaghetti is overpriced. their sandwiches are made with little amounts of chicken or steak but the owner whose cheap will add thick tomatoes to make his "sandwiches seem bigger" total rip off and anyone reading this is better off spending your money elsewhere. Romios needs a whole new look...totally systemic...top...