Starbucks Coffee Company — Restaurant in Seattle

Today it happened again! Ana the Filipina barista treated me rude. Every time we go in this branch we always ordered 5 drinks and all the time she messed up our order and she’s the one who’s telling us that messed up our order. But today same things happens again they made a mistake in my order and she told me right in my face in front of the other customers that I always messed up on my order, and she even whispered to her co-worker that I always messed up on my order right in front of me. Their the one who made a mistakes on my order because I know what is my order and I never drink grande size I always buy venti so why would I messed up on my on drinks. That’s not how you treated your regular customer. I think they cannot handle big orders. I should just let it go, but she makes me feel so embarrass in front of the...

Expected more (or maybe not...seems Starbucks is on a downward spiral). Dropped off a relative at the ER (which always takes a long time). Wanted to pick up a bite and coffee after the long wait. Ordered two servings of gruyere egg bites and coffee. As rush hour traffic is full on at this time and I have a long commute, I took the food to go. My mistake for trusting the server. Not only were the egg bites not fully warmed through ( shouldn't this be a food safety issue??) I only got one order. And a burrito. Something I didn't ask for, buy or eat (dietary restrictions). Not exactly the best way to go to try and serve the hospital staff or the people who have to spend endless hours in the waiting rooms / areas. 3 stars for the atmosphere as the place is actually "cute". The...

I was very impressed by the positive energy that the cashier emanates. She seemed very happy and I think that my somewhat dreary attitude was transformed just by her being so happy to help me. If I had a reason to be at the hospital everyday I think I would probably make it a point to go to the Starbucks just because of the interaction that I had with her which was then followed up by the barista (also a Nick) making my drink perfectly and also having a great energy. These two seem like the perfect employees to be working in a location that must be pretty negatively charged for the most part. People don't come to hospitals because they want to celebrate how well...