I love coming to this location because everyone is very friendly and my order is perfect every time; the only complaint I have is on two separate occasions I’ve had my stars used for my order without my permission. Today, I got two separate orders; the first order was my drink which I did ask to use my stars for so that was all fine — the drink tasted amazing. Shortly thereafter, I went back and got a chocolate croissant and specifically said, “I want to use my card this time” — because the barista at the register took my drink order earlier, too — so I gave no indication this time around that I wanted to use my stars for my croissant yet the barista still used them. I really don’t want to be that person, but, please, don’t use someone’s stars when they don’t give you permission. It’s very frustrating because I’m currently trying to save my stars up and now I have to save up even more because 100 of them were used without my permission. Besides this issue, I love this location and I hope they fix this issue to make the experience even better because I’ve never had this issue in the last 6 years I’ve been coming to this location; this has only started...
Read moreWhat a MESS today! Went through drive-through at 11:00 a.m.---4 cars in front of me. No problem. Ordered tall cappuccino with cinnamon on top--pkt raw sugar on side. Got drink filled to brim with milk no cinnamon. When I asked was told, "oh she probably stirred it in". I told her to take it back, that's not what I wanted. I told her I would park and come in so I wouldn't hold up traffic in drive through. I did. While waiting for my properly made cap I heard a gentleman tell the barrista that there were no napkins in the holder. He said "I'll gladly fill the container if you give me a bunch of napkins". The barrista said "we don't have anymore, just go get a paper towel from the bathroom. Really? Got my cap---still filled to the top with milk. Why aren't barristas trained by Starbucks? If so, who's doing the training as each barrista makes a cap different? No consistency. As I was leaving tried to throw my lid away---the garbage was overflowing, not even room for the lid. I was so ashamed of this Starbucks as our town sees a lot of tourists. There's so many competitors for Starbuck's business in town, there's no room for Starbucks to slip...
Read moreThe absolutely most amazingly awesome coffee shop I've been too! Over the decades I've been to coffee shops all over the world. It is good to check out the local shops but for the consistency of experience you just can't beat Starbucks and at this particular store nearly every one of their baristas make drinks right every time. What I love most here is how much they connect with customers - seems so much more the exception anymore.
The one thing I don't like at this Starbucks are some of the customers that are so over the top asinine to the workers. The things I've witnessed some do used to be shunned by all as a completely unacceptable way to treat a fellow human being. For the workers at this Starbucks, I just want you to know it isn't you - those of us in the community see these people out and about at other places and driving and they are clearly the most miserable folks and their hateful and vile attitude doesn't go unrecognized by the rest of us that both appreciate you and feel anyone that acts like those rude customers should not be accepted at any business. The shameful way they conduct themselves takes away from all...
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