Domino's Pizza — Restaurant in Shaker Heights

So I placed an order yesterday to be delivered at 12pm and as they advertise using the tracking to check ur order lol what a joke because my food said delivered and I never saw the driver. I call the store I was on hold for 20 minutes. I call again finally getting to talk to a manager and he goes on to ask me 99 questions after me explaining to him I was sitting outside and never saw the driver and tells me I must have called a different store because there is no way I was on hold for that long. I proceed to tell him I have a screenshot of the call. Finally after being interrogated he finally agrees to remake my order and threw in cinnamon twist. Now 30 minutes later still no food I call the store and the young lady tells me to hold on and I hear her say to the manager oh this lady who didn’t get her food…… when the driver gets here he says oh I couldn’t get into ur building earlier lol what a joke because he never came to...

I ordered six pizzas online due to a special at the national level. Though I ordered online, I stopped in the store to confirm my order and explain exactly what I wanted. The order was not fulfilled to my satisfaction. One pizza was ham and pineapple; there were no pineapples. Others had the wrong crust. Still others were not cut into squares; as the order specified. There was no extra sauce on any of the pizza. This was the worst experience by far. How is an order wrong when you spoke to a representative in person? This is sad. I am so disappointed. I will not deal with Domino's...

Ordered online. Pizza was delivered all messed up and missing a piece of pizza. The order was also missing a 2-liter and sauces. Called them to get refund, said I was belittling them because I refused a free pizza. The excuse was that thin crust are likely to shift. Agree 100%. But do they lose pieces too? Or is that an acceptable risk when ordering thin crust delivery. And does that shifting apply to the missing soda and sauce? Just wanted a refund and got flak because their preference is to keep the...