Subway — Restaurant in Shelby Charter Township

Had never went to this location prior to today. Only went because the location at Canal and Schoenherr was closed at 2:30 in the afternoon. 🙄 I was skeptical as I usually am with trying new locations, the good news is I didn't get food poisoning so that's a relief. Upon entering there was a funky odor inside, not sure what exactly it was. I proceeded because I was hungry and really needed to get to work. The bread was a little more stale then I would have preferred, although unlike our local Subway, the Italian herb and cheese bread actually had cheese and herbs on it so that's a plus. Ordered a footlong cold cut with American cheese, meat looked fresh. Veggies on the other hand, I took a chance with them. Lettuce didn't look very fresh and neither did the green peppers. The spinach looked wilted, not that I wanted it anyway but just throwing that out there. The sandwich ended up tasting pretty good aside from the stale bread. Although I will say this Subway location charged a $1 more then other Subway locations I've been too. I paid almost $8 for a footlong cold cut here and it's $7 at other subways I frequent. Overall it wasn't a horrible experience, it could have been better but at least this location was open and I was able to get food prior to having to go back to work. Staff...

As much as I want to like this Subway for its convenient location close to my home, it's been a disappointment each time. Last time I went was months ago and I had to throw away my sub without even taking it out of the wrapper because the lady who made it coughed the entire time she was making it and I didn't want to possibly get sick from it. I didn't want to be rude or make her feel bad, so I even paid for it and then just threw it away without saying anything to her.

Well I went today, despite past poor experiences, and was reminded why I don't frequent this location. I ordered a 6inch meatball sub (it was decent but the bread was chewy). Sadly, the footlong cold cut combo was much worse. As soon as I picked it up, I could tell the bread was stale. It was dry and hard, not moist and soft. I took a bite and the first flavors I tasted were that of spoiled vegetables. I couldn't tell if the lettuce had soured or if the tomatoes were bad or what. I tried to remove all those components but it still tasted sour. I think that's gonna be my last time there. I decided to write this review not to hurt that store but to save someone from possibly getting sick and also in hopes the store manager will read it and make some changes. She seems like...

Ahmed the new owner was incredibly gracious and friendly. The place is nice and clean inside and organized. He greeted me upon entering and even other staff members who were clearly busy were smiling when I came in and acknowledged me! I have had unpleasant past experiences at a different location and was pleased to see it was the person at that other location that changed the outcome of the trip for food not the business franchise as a whole! He interacted and communicated with me the whole time he made my subs and made them with pride! They were neat and not messy and he wasn’t stingy. It was a pleasant experience. Keaton also was great! Super friendly and knowledgeable about the menu, different subs and how to ring up. They even gave me some cookies to be nice! I will definitely be returning soon and sharing this location with friends and family. We are happy and fed, and ready for a long road trip ahead. Thanks again Ahmed. We wish you all the success...