Dunkin' — Restaurant in Shelbyville

⭐⭐⭐⭐⭐ Great Coffee, Quick Service, and a Cozy Atmosphere!

I’ve been a regular at Dunkin’ for a while now, and it never disappoints. The coffee is consistently great — always fresh, flavorful, and with just the right amount of kick to start my day. Whether I’m grabbing a classic hot coffee, an iced latte, or trying one of their seasonal flavors, they always get it right.

The staff is friendly and efficient. Even during the morning rush, they manage to keep the line moving without making you feel rushed. I love how they accommodate customizations with ease — no matter how specific your coffee order might be, they get it done perfectly.

The donuts and breakfast sandwiches are always a plus. Freshly made and delicious, especially the bacon, egg, and cheese croissant, which is my go-to breakfast. I also appreciate their ever-expanding menu, with newer items like avocado toast and plant-based options.

The atmosphere in my local Dunkin’ is warm and welcoming, perfect for a quick stop or to sit and relax for a bit. It’s a no-fuss, reliable spot where you can grab your coffee and go, or stay and enjoy a quick bite.

If you’re looking for a dependable coffee shop with great service and a wide variety of tasty treats, Dunkin’ is the...

This is the third time I’ve gone to this location and I won’t be back. I understand mistakes happen and I also understand I should check my bag before pulling off, but the whole experience groom placing my order through drive thru to pulling up and waiting on them to bring it out to me was awful. The manager taking my order was rude and rushed me to take my order and then had me pull up after I paid and they will have someone bring it out. When they brought it out the lady was very polite and nice but I got halfway down the road and I’m missing 2 of the items that I ordered , what I did get wasn’t warm and remind you they are not cheap, no business is anymore these days but I’m on my break and don’t have time to turn around and so I try to call them to explain the situation but no one picked up the phone the first 3 times I called and then a gentleman left me on hold the fourth time and then hung up. I’m never one to leave bad reviews because I know how much it effects the business and the employees that work there, with having worked in food/restuaraunt industry, but this is my third visit with problems each time so I feel maybe this will help them strive to do better for their...

Good morning, just wanted to share my experience with dunkin this morning. I understand times are tough & restaurants have a speed time in drive thru. Been there done that.

But when you treat your children to dunkin because you overslept and they are rushing you to put a order in. Rude as hell. Okay I get if it was 10 mins we were in drive thru but wasn't even more than 5. And I told you to hold for just a second so I could figure out what they wanted. They are children.

But you tell me rudely hurry up ma'am you have a line behind you. No I will not hurry up. & also no I will not be coming back.

Worst service I've ever experienced ever. And usually I honestly don't complain anything or any place. But yep definitely never going back to dunkin donuts

Especially if your kids can hear it all & say they are mean to mommy I never wanna come...