Subway — Restaurant in Shenandoah

I have VERY displeased with this place. First off as soon as me and my husband walked in we were not greeted even though there was no other customers. When we walked up it took this girl working there with a piercing below her right eye to take our order. I told her I wanted a foot long wheat ham and cheese, she then asked me to repeat my order, after getting the bread, she said "What do you want?" I then told her ham and American cheese, which she then asked "What kind of cheese?" Two more times. She asked if I wanted my sandwich toasted, to which I said yes. She asked two more times after that" and instead of putting it in the toaster while getting my husband's order she set it on the corner between the toaster and fridge. SHE DID THE SAME THING FOR MY HUSBAND'S ORDER AS SHE DID TO MINE! She asked him if he wanted his twice, after asking me if I wanted mine" once she FINALLY put our sandwiches in she was just standing there, not helping the people that walked in behind us (and by the way there were two other people working that were just standing around the corner not doing anything) then once our sandwiches were done she pulled them out and set them back between the fridge and the toaster and proceeded to take a sheet pan if bread out of the oven and put it back in...she did this with multiple breads BEFORE returning to finish our sandwiches. She never even completely took out the bread in the oven. By the time she started our sandwiches they were cold. She just looked at us, didn't even ask what we wanted on it, she just pulled the sandwich of the toaster paddle, set it on the counter and stared at us. I told her I wanted mayonnaise only. She put ONE LINE OF MAYONNAISE and that was it. I asked her if I could have more than that and she glared at me like I was asked her to do a back flip, and completely covered my sandwhich and through it sloppily in the back. She again stared at my husband and never ask what he wanted on his, he only wanted honey mustard, she put it on one half of his sandwhich and not the other. Before we could say anything she just threw it in the back with mine. We go to check out (my husband would not let me leave because we were starving and already checking out) she never asked if we wanted chips or a drink and I instead gave us our total, I told her we wanted chips and a drink each, she gave us the horrible glare and finished the transaction. When we went to go sit down ALL the tables were nasty! Every single one was dirty. Remind you there are three people total working. I am so disgusted with the service that we got there today and I REFUSE to ever come back to...

Totally wasted 20 minutes trying to get a breakfast sandwich. Girl told me people usually don’t order breakfast sandwiches. Couldn’t toast it because toaster bell ain’t warmed up. Couldn’t ring me out because her manager was on the computer remotely. When she finally could ring me out she said anted to charge me a 1.70 more than the posted sign stating they didn’t have breakfast sandwiches in the computer so she had to charge me for a regular six inch. The sad part is she didn’t care at all. Was very bothered that I was even there. She handed me my money back with no apology and I left. Horrible service won’t use this location...

Such an awful experience!! I placed my order online and it said pickup at 9pm. I arrive 10 til and told the woman I was picking up an order but I was early & I didn’t see it in the pickup area. After 3 customers had come and gone I went to the counter at 9:12 to make sure I was at the right place. Turns out the order had been ready the whole time. The lady told me “when you come in you have to tell us you’re here for a Togo order.” Her & her coworker then started speaking in Spanish and laughing in my face. I will not be going back to this location!! So...