Panera Bread

It is a panera bread, so the food is the food. I still like the restaurant in general, but this location happens to be one that i might not come back to. The last few times i have been here, something has been amiss. I have also spread out my visits, so it is not the same crew doing stupid things - it is the entire store. The first time i ordered a full bacon turkey bravo sandwich for my lunch. When i got home, there was no bacon - which happens to be the first word of the sandwich. Got back in my car and about a half hour later was able to finish my lunch.

The next time i was in a rush and wanted to eat quickly and get on the road, waited 10, 15, 20 minutes. I don't like to be pushy, but by this time i was getting upset. I asked the expo about my order, and they never got the order to make. I figured when the people behind me in line were ready to leave after eating that something was wrong. Needless to say i was slightly late to my appointment.

This third time was no different. I had ordered my bacon turkey bravo sandwich and my favorite for wintery days soup the cream of chicken wild rice. I ordered and paid. The expo then called me over to change my soup order because they didn't have any of my soup ready. It is 1115am. How are they out already? "It will be a few minutes" she said. Fine. I walked to my seat and just then they called my name. Ok. Walking to my seat with my tray in hand, i noticed that the soup was a cup after i had ordered a bowl. Ok, quick fix, no worries. Sit down to enjoy my meal. The soup is hot so i start stirring it to help cool down. Take a couple of bites, and notice something that looks like a blanched piece of celery stalk sticking up. I fish it out, and after closer examination found it to be a piece of the plastic bag the soup came from. Like the full corner of the bag where they cut ended up in the soup in my bowl. I showed the manager and all she did was ask if i wanted another bowl of soup. :-b I politely declined and finished my meal. I don't need any deals or giftcards, which would have been nice to even be offered, but i probably will not come back to this location. Three strikes in a row for me here.