Food is perfectly fine and tasty but the service is one of the worst out of anywhere I’ve ever been I placed an order on the app at 6:15 pm and was told that my order would be ready by 6:45 pm completely understandable when I show up at the store to pick up my order it was not ready and was told it was going to be another 5 to 8 minutes…I then waited for over 20 minutes before I was handed a bag of my food that was missing a whole entire after informing the staff of the mistake they told me they would get it ready and it would take another 5 to 8 minutes… safe to say it did not take 5 to 8 minutes more like another 15 after finally getting my food and taking it back to my family I noticed that all the bowls that had been ordered with white rice had made with brown rice called the store and they informed me they had to make a substitution because they ran out of white rice… and didn’t tell me when picking up my order will not be returning any time soon management needs to fix some very simple stuff and all employees need to work on communication with customers when it comes to wait times and ESPECIALLY when making...
Read moreI ordered my food at 2:25pm on July 4th for pick up at 3:15pm. We arrived at 2:55pm knowing we were early so my wife decided to order a side of teriyaki beef to go. She enter finding the girl at the front counter texting on her phone. My wife was finally able to place the order thinking both would be done at about the same time. At about 3:10pm my wife's order was done and she also asked about the status of my order. The girl at first appeared not to want to help then told my wife they had no order from me. Then she handed my wife her order and then told my wife my order had just came in at 3:10pm. At the same time another gentleman came in and placed an order and got his before my order was completed. My order was not completed until after 3:20 pm and the girl was rude to my wife the whole time. She refused to answer any of my wife's questions. Also my wife's Teriyaki beef was dry, with no sauce on it. The orange chicken was also dry and appeared to have been cooked quickly to get the order out fast because they...
Read moreTeriyaki Madness is a lovely fast food restaurant that offer a variety of meals especially healthy options. I normally get the spicy chicken with vegetables and small portion of noodles. I enjoy going there for lunch and sometimes dinner.
The staff there is alert attentive and always offering suggestions to try new. The interior has seating. Once you order it takes less than 5 mins for your order to be ready. You can order in advance using the mobile app. The only disadvantage I have with them is that their phone number on Google does not work. Apart from that it's a great place to visit.
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