Marco's Pizza — Restaurant in Simi Valley

I am extremely disappointed on my order this evening. I placed a curbside order of 2 pizzas and 1 order of wings which I requested them to be well done. After around 10 minutes after checking in upon arrival we went inside the restaurant to ask for it and I was told they didn't know it was a curbside (not the first time as it happened in the past to my husband at the same location). The attendant gave me the order which was sitting on a rack for a while as everything was already cold. When I got home we quickly started to try to eat the pizzas but they were undercooked and cold and we end up having to bake them for a while, the wings although they tasted ok they were soggy and cold....not the experience I was expecting from Marcos Pizza. I hope their management get to see my review and they make changes and be more attentive of the customers orders/requests to avoid any future bad customer...

We have gotten not fully cooked pizza many times here. Months ago we never had issues pizza always good. The last 3 times get it home and not cooked all the way thru. Soggy so bad. We always order it crispy well done & not done that way. Always go on Tues when it’s 2 for 1. Tonight got it home and not cooked all the way. So soggy it was stuck to bottom of box. I took it back David the mngr remade them. They seemed ok but got them home and this time he had them made on thin crust which we don’t get and still super soggy. We put in our toaster oven to try to make it work but not much better. They have now lost us as weekly customers & wont go...

Omg....This was our first time eating at this pizza joint. I must say, the food was amazing. We ordered pizza, cheesy bread, and wings. Everything was perfect. It's very tasty. Full flavored. The food just melts in your mouth. I had to call and speak to the manager about how tasty the food was. The manager was David. Awesome person. Very friendly. Awesome customer service. We placed the order on their app. It is very easy to use. The food was delivered promptly. On time! I will definitely be back. Can't wait to try other things on the menu. Marco's Pizza has a wide selection of food to choose from. Thank you... You guys rock! Pizza...