Starbucks — Restaurant in South Gate

Very poor customer service cashier very rude her manager is worst I swear a god waited 15 minutes to place my order the girl was what ?? Keep telling her Cold brew coffee... Cold brew coffee 🤦‍♂️🤦‍♂️ a brewed coffee.... when I got to the window after another 15 minutes waiting she was you order strawberry bla bla bla bla I was NO I’m getting a cold brew coffee please so I had to wait another 5 minutes... finally she gave me my coffee and I ask if I can get my debit card back she said that she did gave it to me I keep telling her she didn’t Nd she kept insisting she did and finally she was uh sorry it’s here under the napkins okay whatever ..... can I get a straw and guess what ??? She said ??? Obviously I gave it to you I was 🤔🤔girl are u kidding me where is it I’m in my car in front of you where is it ??? Than this guy jumped to the window I guess he is the manager without introducing himself or anything . Did you get the straw now . Ok have a good day see you later Nd closed the window 🤦‍♂️......My first and last...

I have been coming to this Starbucks for SEVERAL YEARS!! Yea! It's a hit and miss... but EVERYTIME Kevin is there I get my drink right! Other than that my drink is awful. I have get a remake or just chalk it up. But today was the last straw! I had ordered a Doppio in a Venti Cup over ice with Cherry topping and Cherry cold foam on the side and some egg white bites. I was given a total of 10.95 at the screen and when I pull up it's now 13.85 I believe. I asked why was it that much? What did I order? I asked for my receipt and they added a kids milk!!! I asked why are you adding a kids milk? The manager stated that that was the cold foam!!! I told her 4 dollars for some cold foam???? She said YES! I gave her her cold foam and asked for my money back! THIS IS INSANE!!!! It's already over priced and now you want to add to it? Because of employees like this Starbucks gets lawsuits!!! Corporate needs to do something...

i just went to this Starbucks because i wanted a pumpkin spice latte, a Carmel macchiato and two Grande hot chocolates at kids temperature .we waited 20 min for the first two drinks.not all four but half the order. mind you we were the only ones there. 5 more min go by and the lady gave us two small hot chocolates not Grande and when we told her she said she couldn't do it Grande. people in other places have given us what we ordered without the 40 min wait. so my mom asked for them to be switched to Grande. and some chick with red hair said she would have to pay again .she was so rude. look lady i ordered two Grande hot chocolates not your attitude. so at this point my mother was livid and just said to give her the two small hot chocolates (which weren't even filled) and were not going back. And by the looks of it a lot of people aren't because that place is rude and they don't get your...