Mancini's Kitchen — Restaurant in South Lyon

I had no idea the place had changed names. I went in a couple months ago and it was still listed as Lafayette middle eastern cuisine on google, Apple Maps, and yelp, it still had the same phone number, and the online menu and website was the same. (Since then google has been updated but nothing else.) I saw they had a yelp deal. I purchased the coupon for $15, and it was good for $30 worth of food. It said valid for dine-in or take-out. I ordered the family dinner for two or whatever it was called. It was like $43.

I showed up to pick it up, showed my coupon on Yelp, and the woman ringing me up seemed confused like she had never seen it. At that moment a man I presume to be the owner or manager walked in. She told him the situation. He was immediately aggressive. He said 'WHO? This lady here?!', stomping over to me. (I don't know why he had to clarify that it was me, I was the only one there). I showed him the coupon and he said he knew nothing about it. He was immediately angry and defensive. I said that was weird, because his business added it onto yelp. He said it was no longer Lafayette middle eastern. I showed him the menu I ordered off of which said Lafayette, pointed out that his sign outside said Lafayette, and that the number I had called was the number on the coupon which was Lafayette. He said 'so how much are you expecting to pay for this'. I said $13 plus tax and tip since I have a $30 coupon. I tried explaining I had already paid $15, so I wasn't going to pay $43, because that would mean I was paying $58 for a $43 meal. I also suggested we simply call yelp and get my money refunded (so I could just pay regularly). He cut me off, wouldn't listen, and said 'OK NOW IM GOING TO GET LOUD' and proceeded to scream at me. I looked at the woman and the other man in the kitchen, said I am absolutely not going to be treated like this. Forget it. And I walked out without the food. He CHASED ME OUTSIDE, recorded my license plate and honestly made me feel pretty threatened. What was he going to do? Call the police on me? Follow me? I don't know.

I was scared to post about it, but the more I think about it, the more I think other people should know. I wouldn't want them to treat anyone else like that.

If the business owner reads this, I am the one who contacted Yelp to get that coupon removed. It took literally 5 minutes. We could have done that together on the phone and I would have paid you $43, and been reimbursed my $15. You need to realize you are in the customer service industry. Your customers deserve respect. Man, woman, black, white, short, tall, old, and young. Even if they have an issue with their order.

I have been working in the restaurant industry for over 10 years, and I have never encountered anything like this man. I don't care what the name is. As long as that owner is involved, I will never go back and I will tell every single person I know to...

Mancini's Kitchen invites patrons on a delectable culinary journey through the heart of Italy. As you step into this cozy establishment, the aroma of freshly baked pizzas and simmering sauces welcomes you like an old friend, setting the stage for an unforgettable dining experience.

The crust at Mancini's is a testament to the art of pizza-making – thin, yet with a satisfying chewiness that pairs perfectly with the vibrant flavors of the toppings. Each slice is a masterpiece, adorned with a symphony of fresh ingredients, from tangy marinara sauce to creamy mozzarella and an array of hand-selected toppings, each bursting with flavor.

What truly distinguishes Mancini's Kitchen is their dedication to authenticity and quality. Every ingredient is carefully sourced, with a focus on local produce and artisanal meats, ensuring that each bite is a celebration of flavor and tradition.

The ambiance at Mancini's is as inviting as the food itself, with rustic décor and a warm, welcoming atmosphere that makes you feel right at home. Whether you're dining with friends, family, or flying solo, the attentive staff at Mancini's ensure that every visit is a memorable one.

For an authentic taste of Italy that will transport you to the sun-drenched shores of Napoli, look no further than Mancini's Kitchen. Prepare to indulge in a culinary adventure that will leave your taste buds singing – it's amore...

Well a year or so ago I gave this place a 5 star review it was one of our favorites now it seems to have been run into the ground I ordered a small pepperoni w bacon pizza seasoned fries and Nashville hot boneless wings let's just say the price of all of it was pretty wicked 40 dollars just for 3 of the small items and then after they received my location they proceeded to charge me a 9 dollar delivery fee keep in mind I live less than 2 miles away then sent it thru door dash I've always been used to one of the employees delivering it to my house felt bad for the driver cause he said he didn't see any of the 9 dollars and I had no cash to give him now let's get to the food some how managed to burn my pizza and give me raw bacon on top of it picked off half of the 1 slice I actually ate the Nashville hot wings were not hot at all instead they were more of an offputting sweet tangy rubbery off putting chunks of meat and the seasoned fries were about half way done and had so much salt on them it was like eating a sour warhead could literally hear the salt crunching under my teeth never have I eaten something that a quarter of tye way thru it mine and my wife's stomachs started growling and within minutes we both feel sick I feel ripped off and poisoned never will I order from here again so much for quick easy dinner on a Friday night now were sick with 50 bucks in the trash can...