Bob Evans — Restaurant in South Strabane Township

Ordered a large nearly $100 takeout order for my family’s dinner. I picked up the order and the building was near empty and not busy whatsoever. Despite the lack of activity, my order was still packed completely wrong and my family’s dinner ruined. I did not receive several items and also received a couple items I didn’t even order nor did I want. I talked the assistant manager who was somewhat empathetic to my situation, but indicated she was unable to refund the order. I asked if they could deliver the proper items (since I live 20 minutes from the store and refused to drive back for their mistake), which they also refused. I inquired how I was supposed to my feed my family and I was simply told they were sorry but couldn’t do anything. I was promised the GM would call me the very next day to make things “right”. Needless to say, I never received that call. I am so disappointed and angry with this company and how I was treated that night. I will be filing a complaint with the Better Business Bureau as I am beyond frustrated in having paid for this ruined meal and the lack of response and attention to this matter from...

I would prefer to give no stars honestly. My husband and I were in town visiting on 03/27/25 and stopped at one of our favorite restaurants to eat, unfortunately it was absolutely mind blowing how disappointed we were. When we arrived there were multiple employees smoking just to the left of the door the smell was nauseating. Then we walk into the restaurant and there where you wait to be seated , there are 2 ladies at the register trying to figure out something, which is fine but after fives minutes and no acknowledgment at all, they just keep standing there talking and one of them walks out to the people smoking stands there for a bit then comes back in and goes right back to it. A server then comes over to the area and about that time a guy walks in behind us and she immediately ask him if she cld help him?!!! Mind you she look at us many times as she walked in and off the floor to serve her guests. So after almost ten minutes, and not a single person atleast acknowledging us or even just saying sorry we will be with you asap we decided we obviously weren’t welcome so we left. I felt so disrespected, what an...

I stopped in yesterday for a quick breakfast by myself. I never realized this was even here, so I'm glad I got a coupon in the mail that encouraged me to explore. I was quickly seated and greeted and Rachael was my server. She did an excellent job! It's nice to see an employee who is great talking to customers and takes pride in her work. She went above and beyond and met all of my needs even before I had to ask. I had traditional eggs Benedict that she helped me create that wasn't on the menu. It was exactly what I was hungry for. The food came out fast and hot. I ordered 2 pieces of pie to go, the chocolate peanut butter and coconut cream. Both were tasty but the smallest pieces of pie I've ever seen and not worth the money. They were so tiny they could have been used for a kids tea party. Otherwise...