China One restaurant — Restaurant in Spring Valley

I had been a customer of this restaurant for a few years ... until just a few days ago. They recently closed their Summerlin location, so the drivers are now fulfilling orders from this location. Unfortunately, the owners are cheap and won't to hire additional drivers to be able to accommodate orders from regular customers close to this store. The result is orders arriving very late and food being cold.

Whenever you have a complaint - whether it is related to food quality, the drivers or the lateness of delivery - they don't really care and will rarely make it right. Instead, they tend to blame the customer for being upset. The other day, I spoke with the store about a bad delivery incident, and the manager's response was simply, "you not happy, you go someplace else."

I don't know what it is about low-end Chinese restaurants in this area, but most tend to have this sorry attitude about customer service. You could order 100 times from them, and they will still project a customer-unfriendly attitude and don't seem to mind if they lose business, even from a regular. Perhaps it's a cultural thing ... I don't know.

But I do know that this outfit will never see my business again. BTW, food tastes like Chinese fast food. Not bad, but not...

Moved back to Las Vegas after 8 years away and looking forward to some variety and choices! I especially miss good Chinese food. My old place no longer around so looking for my next favorite and I think I found it!

Came in for take-away about 7:30 on a Friday. Seating for maybe 20 in house and I was the only one in the joint. By the looks of their counter, their take away service must be good.

I ordered Gen. Tso chicken, beef and green beans, house fried rice, and BBQ pork. Took about 15 minutes and weighed a ton!

The order was correct, hot, and plentiful. I always forget I'm going to get rice, in this case three large portions. Two white and my fried rice. The fried rice had that yummy char taste to it, succulent chicken, plenty of veggies to make my mom happy.

The beef was especially tender and savory. The General's chicken was sweet-hot and crispy on the outside, tender in the middle. I'm definitely getting some more of this one.

Oh the BBQ pork was on point. I got the appetizer size and it's enough for a meal on its own. Make this your first order!

Not bad for about $40. I'll be...

Update (Next day after eating food): I definitely have food poisoning! I was reading some of the reviews and saw that someone else was also complaining that the shrimp had a really fishy smell.

We bought food last night for the first time from here. First, let me start off by saying the people were really nice. I think it was the owner that took my order over the phone and then the owner who gave my husband the food. He was very friendly. Prices I thought we were fair. Amount of food was good too. I thought that the food was decent. A bit over fried and the quality of food itself seemed low. The chicken was mostly dark meat which I don’t care for. Also, the shrimp tasted very very fishy. I had never had shrimp that tasted so fishy. I ate it and then after a while I started wondering why it was so fishy so I looked it up and it says that if shrimp is spoiled, it will taste very fishy. . So I’m not looking forward to the aftermath of that. so maybe that was just a one time incident that doesn’t happen often. But I’m so weird about old food that is very unlikely I will ever...