Seoul Korean BBQ and Hot Pot — Restaurant in Springfield Township

As far as hot pot/"Korean" bbq fusion restaurants go, this place is on the cheaper side. Food wasn't too bad, but service was a bit slow. A few key takeaways from my visit here:

The grill for the "Korean" bbq was a bit small and burned way too easily (the first grill we had wasn't oiled very well). It would've been nice if the broth options had descriptions on the menu, other than just "spicy" or "vegetarian" (I ordered the Thai Tom Yum option, but if I had known that it was going to be so citrusy I would've ordered something else). They don't offer as many meat options for the hot pot (you have to get the bbq to get a lot of the meats that are usually included at other hot pot places). They should just do one, flat price for dining. Every group that I saw try to explain to the hostess that some of the group would do hot pot out and others were just doing bbq were so confused by the explanation that the hostess was providing. Basically, there is no mixing and matching allowed. If the whole group is not doing just hot pot or bbq, then you have to pay the full hot pot + bbq price for everyone. That being said, it's only a $5 difference (so the guy complaining about have to pay extra for his group is being overly dramatic), so just offer a single price and let people choose what they want to get.

I'd probably give this place another shot if I were back in the area, but I'd probably just get...

This is the first time I’ve ever felt the need to leave a negative review, but our experience at Seoul Korean BBQ and Hot Pot (825 Baltimore Pike, Springfield, PA 19064) was unacceptable.

We arrived as a group of four adults, two young children, and a toddler. Some of us wanted hot pot, while others preferred BBQ. We were told we’d need to pay an extra $5 per person — including the children and toddler— just to access both options, even though no one wanted both.

To avoid this, we suggested splitting into two separate tables with separate bills. The receptionist said we could do that, but then refused to seat us next to each other without paying the surcharge. Just before we sat down, she also told us an automatic 18% service charge would still apply — even though we were now two separate parties now. When we pointed out that their own sign says the 18% service charge applies to parties of 6 or more, she simply replied, “That’s how it works here.”

At that point, we left. I always tip for good service, but being forced to pay a higher tip under policies they don’t even follow consistently felt dishonest.

I'm sure the food here is probably great — but I hope management sees this and seriously reconsiders their receptionist’s attitude and how these policies are applied, before advertising an experience that doesn’t...

I went here with my boyfriend recently and we were very excited to try this place out. We got both the hotpot & bbq...it was very disappointing. There were only a few items that actually tasted good but everything else was mid. The hotpot broth was very watery & had no flavor whatsoever. Our order of the takoyaki & seafood pancake took FOREVER to arrive, we ordered them in the beginning of our time there. When it finally arrived, the takoyaki was severely undercooked therefore making it inedible. The pancake would've been better as a regular scallion pancake because the seafood bits made it mushy. Worst of all, our grill caught on FIRE and NO ONE even noticed, let alone helped us. My boyfriend actually put out the fire using one of the big mushrooms. Like what? We had to grab the attention of a worker (who wasn't even a server by the way) to replace the grill. Our table smelled like char after that. On top of that, our server delivered the worst service I've ever had in my life. If he changed our grill when we asked him to, the fire definitely wouldn't have happened. He barely checked in on us. Sorry but we will not be coming back. Spent over $75 for an absolute disappointment....