Springfield Diner — Restaurant in Springfield Township

I’m a regular at this diner because my kids like it and I usually have good experience's. Food is decent, place is clean, servers are on point with good attitudes, food comes out quick, etc. But this morning was a different story. My daughter had a friend sleep over and they asked if I could get take out from the diner. I called to order and all was good. Place was crowded and my wait for take out was only 10mins. I walked in about 15-20 mins after I ordered and the lady at the counter had a line of people paying their tab. No problem at all. I moved to the side while she took care of the line. While I was waiting a girl comes in with a bag and says to the women “I picked my order up a little while ago, and when I got home I opened it up and it was the wrong order. I ordered a Belgium waffle, etc etc, but I got (and she rattles off my order)”. The women takes the bag and motions to a sever to take care of getting the women her correct order. Meanwhile my order is sitting behind the counter, boxes open. I still hadn’t said anything, but I figured she was gonna trash that order since it went out the door and to someone else’s house and was opened, and was now cold and open on the counter. After another minute or so the line died down and I walked to the counter and said I was picking up takeout and gave her my name. She turned around, glanced at the open boxes on the counter, glanced at me and had no idea I had been there the whole time and proceeded to close up the boxes; put them back in the bag, tied the handles and put it in front of me on the counter. I kinda smirked in a “you’re kidding me, right?” kinda way, which she didn’t notice, and she turned around and went back to ringing people out. It was a crowded Sunday morning, so I stood there for a few mins waiting and then I just left. I threw the food in the trash. Chances are nothing was wrong with the food, but i don’t know who this women was, she could’ve gotten home, opened the order and got pissed it was wrong and spit on it for all I know. Once that order walks out the door, there should be a policy (similar to a supermarket with frozen food) that once it leaves the store it cannot be put back on the shelf no matter what, even if it’s still frozen when returned, for safety reasons. And the woman working the counter was one of the higher ups. I see her all the time managing servers, telling people what to do, etc. She’s either a manager, one of the owners wives, etc. Whatever her title, she knows better. It wasn’t some $12/hr kid. I know it’s not that big of a deal, but it completely turned me off. I had respect for the people and the cleanliness of the place and now I...

I wished i took pictures.evebreakfast the most easiest food to make My order was two eggs up with scrapple home fries grilled well with onions everything raw i say to waiter would you eat this he says to me no ill take it back im not the cook but you are the waiter i would have never brought this out that is your Job to tell the cook i can't serve this do it right he has no clue i did not get my food cause i had enough scrapple was so greasy i could have fixed a squeaky door My wife's food was okay cashier says how was everything ill keep my comments to myself im paying for one order manager had to know bottem line is they used to be good it all depends what day you go there i went there January 21on a Tues bottom line is the waiter has no clue to tell the cook that i can not take this order out there i was in shock and mad cause i was hungry and hurryed my wife to eat and your going to ask me how was everything i was out of there with in twenty min they have lost there touch hireing who ever walks in the door u only get what you pay for and it's showing waiter has to know what he's doing the girls are find and for the Cook he has to know his food and hygiene im done...

NOT RETURNING for a 3rd visit. Ate there about 3 months ago. (Choose to read negative reviews also, especially about the one racist manager etc etc) Some need more than an above average size portion of unseasoned food. Inconsistent experiences - 1st visit, food was decent though when you've been eating average food for awhile by circumstance you can mistake avg food for above avg. Food might come out so fast because of a microwave being used, horrible characteristic if true for a supposed "Fine Diner". Most waitresses are friendly and responsive and pleasant most of the time. Did not ask me how I want my eggs which is a usual standard for a great restaurant. 2nd visit - Did not ask me how I wanted my eggs, not a good trait of a "fine diner", i said nothing because i thought it would at least be a regular scramble or decent fold, it was neither, it looked like a thin flat yellow piece of excrement and tasted extrenely bland, plain, not well cooked and felt lazily. Cooks could be lazy because they only like or are only use to doing omelets, as everbody doesn't want an omelet. Diners should be standouts on breakfast food especially as they know breakfast people...