Lolli & Pops — Restaurant in St. Matthews

The candy here is great and I’ve gone here from time to time whenever I’m at the mall with my girlfriend or just having fun with a few of my friends. The woman that was working at 6:45 P.m. on November 2 What is the most absolute rudest Woman I’ve ever seen in the customer service business. I have worked in food service and customer service for the past five years of my life, and I am almost 18 years old. The amount of disrespect she had the entire time with absolute anger and disregard towards her customers was incredibly upsetting. She obviously didn’t like her job, and obviously didn’t care for the people she was serving. and I were curious as to what the flavor of a gummy was, because we had never tried it before. So cleanly, I opened the lid and picked up one gummy, without touching any of the other ones. I did this, not knowing that there were any rules or prohibitions towards doing such a thing. This woman, flat out, started screaming at me and my girlfriend, and brought it up, maybe four different times. And obviously hateful person and then obviously...

A great store for finding gourmet gifts for food lovers. The two downsides are the customer assistance and candy counter at the cashier register. Every time I visit and ask for a sample, I feel hassled, as if I am taking up the employee's time. When I ask about a price for an item, I'm met with a snarky, "have you checked the back?" Why would I be asking if I hadn't? The other downside is the candy encased by the counter. When buying candy from the counter, you aren't given any type of tissue or wrapper. It's almost as if they expect you to eat it right then and there. Aside from the poor customer service and absence of any kind of wrapping with the candy/treats, Lolli and Pops is a unique place that offers gourmet treats for...

I absolutely hate writing this, but I think the store should be advised. Went for my birthday with company and was delighted bc they sell (used to?) my favorite macarons. Light, airy, perfect crunch to filling that bursts with flavor! I was so disappointed, I talked it up so much and after we paid I wanted us to try them so he could enjoy how good (I thought) they would be. Not only the worst I’ve had at Lolli and Pops, but the worst ever. Not refrigerated, meringue was so hard you could not take a full bite through. Tasted like dusty nothingness. Very displeased. I 💜 this candy store but I don’t think I will pay the most $ for the worst macarons again....