Panda Kitchen — Restaurant in Stroudsburg

I am really upset. My order arrived with pork fried rice in it. I ordered a large shrimp and broccoli ONLY. I called the store to inform them of the mistake they made and the woman who answered the phone literally told me she would fix my order the next time I order from them. I drove down there with the order and told them to change it to the correct order I placed. She had me wait to remove the shrimp and broccoli that was in the same exact order with the pork that I told her l don't eat and then proceeded to tell me she's sorry she will make me a new one after transferring the shrimp and broccoli from the pork fried rice order into a different container. Sat it by the stove so it would remain warm and handed it to me. I watched her remove the same shrimp and broccoli into a larger tray and the told me she had to charge me $4.00 for a larger order AND OFFERED ME A PEPSI. Nice lady thank you but I don’t want a fresh drink with cold food that sat in pork on the way to being delivered to my house an hour ago. I paid her an additional $4.00 and left. I will never order from this place again. Unfortunately my time, gas, up-charge for the food and tip I left for the driver will be disputed. Please advise that this is bad business. No one should be treated unfairly and charged again for an item they already paid for. No one should most certainly ever witness food being transferred from one container to the next and charged more for it either. Shame on you Panda kitchen for your poor service, decision, and...

I would not recommend Panda Kitchen unless you are salt sensitive. It took about an hour to arrive to the hotel and most of our food required salt or had no complex flavor to the food. We also requested plates, silverware, and fortune cookies and got none when it was delivered.

We had the Szechuan Chicken, Chicken on the Stick, Fried Wonton, Cream Cheese Wonton, Egg Drop Soup, Hot & Sour Soup, Roast Pork Fried Rice, Roast Pork with Chinese Vegetable, and General Tso’s Chicken.

The Szechuan Chicken, General Tso’s Chicken, and Hot & Sour Soup were barely spicy, if at all. Most of the vegetables were heated but barely cooked to the point where I could barely stab a plastic fork into the both the broccoli and the carrots. The Szechuan Chicken had basically just a syrup that was just sweet with a hint of flavor. The Hot & Sour was incredibly bland with no hint of a vinegary flavor that’s expected of a Hot & Sour Soup. The Egg Drop Soup was very bland as well and required salt. The fried rice was ok but had a gasoline smell with a funky flavor. The wontons were incredibly greasy and I could barely stomach trying one. The General Tso’s Chicken were quite sweet as well but had a nice crunch (sometimes it was quite hard though) and was one of the few things besides the white rice that was pretty okay. The Chicken on the Stick was pretty okay but that would be quite hard...

In my 10+ years of ordering Chinese food, I have never had food this bad of quality. I ordered the fried shrimp with white rice and the shrimp is the size of a fingernail while the breading on it is as big as the entire palm of my hand. They are cutting shrimp in half to use on different orders just to cut down on portion sizes. My chicken cho mei fan was pure white with ZERO seasoning, not even salt. After pouring three soy sauce packets on it, it still tasted like water. My sweet and sour chicken was incredibly soggy and mushy on the inside, full of grease and not crispy at all. My chicken broccoli was hard as a rock and the chicken was in huge pieces which made it hard to eat. I tried to save on gas and just get a delivery but it was the worst decision ever. Avoid this place at ALL COSTS and go to the Fu Lay Chinese restaurant across the street for good food at an even...