Papa Johns Pizza — Restaurant in Summerville

The following pics are from the second time I placed a delivery order, and there were issues. The first time my delivery order had issues was last Saturday 04/06/24. I was supposed to get the same thing I ordered tonight (an Extra Crispy Thin Crust Large Supreme Pizza). Last Saturday the pizza was not extra Crispy, but instead cold and not cooked all the way still doughey! So I called the actual store, and the manager was nice and credited me for a free pizza so that was issue was resolved. So I was hesitant on placing another place, but bc they resolved my issue from last week I thought I'd give them another chance. Well tonight me and my niece were eating and one of the slices had card board pieces from a pizza box, but it wasn't from my box. I inspected the my box thought maybe a piece tore off when i opened but as you can see from the pic the cardboard pieces were undeath the cheese and toppings and cooked into it. They look like green peppers but upon biting into my slice it tasted funny and a hard weird texture and noticed it was cardboard pieces from the the pizza boxes they use to put the pizzas in. Patrick the manager solved my issue and he was great, the delivery driver great and super early, but only a credit for a free pizza. Nice they offered a free credit but cardboard pieces in a pizza is...

I had an order back in December 2012 and it was not good, it was cold and burnt and it took roughly an hour and a half to get to our home. The person I spoke with was Brandy and she stated on December 11th 2012 @ 6:56 pm that I would be able to receive a free order duplicate to the one I ordered on that day, anytime. That there would not be an expiration.I called today August 10th @5:44 pm and was told the notes were never put into the system and it would not be honored. I will NEVER order from this company again. I do realize it's been a while but when I am told that it would not expire, I should not have to worry about it.I should not have to call and beg for my order to be filled.On top of all of this the gentlemen I spoke with stated the notes were never put in to the system. I am definitely an upset customer. I have ordered from them since the complaint but had forgotten about the free meal until I was cleaning my desk and the paper appeared. The only good pizza joint around as of now is Little Ceases.Although I can't wait for Mellow...

I wouldn't even give it a star. If there was an option to give a half of a star I would. I highly recommend the manager or boss retrained all your staff. Every time when we go to the store to order pizza the employees doesn't greet. I have to greet them and they don't greet us. Also please ask your employees to wear gloves for making the pizza it was very unsaitazing. So we decided to have pizza today and we went to papa johns down street from Lowes. The pizza was very hot and we like our food hot but the only problem that it didn't have enough pepperoni. There were probably like 5 pieces of pepperoni on it. This was my third time coming into this store and I am not coming back. Another thing is that you could hired one employee to do the cashiering and one to make the pizza so it would be more convenient for the employee and customers, so customers would not have to complain about the food. I usually can eat three slices but not today. I lost my appetite...