Rice Asian House, Sushi & Thai — Restaurant in Sunny Isles Beach

I’ve lived just five minutes away for the past five years. I hadn’t ordered from this restaurant in a while because the sushi has typically been average—about a 3 out of 5. I recently decided to give it another try and placed a takeout order.

When I arrived to pick it up and tapped my card to pay, the transaction didn’t go through. Rather than handling it discreetly, the staff member loudly announced, “Your card was declined!”—drawing the attention of everyone nearby. It was an unnecessarily embarrassing moment. I explained that this didn’t make sense and suggested the payment terminal might be the issue. A second staff member chimed in, also loudly and with a snarky tone, saying, “We’ve been using it all day.”

Eventually, I asked to insert the card instead—payment accepted instantly. Clearly, the tap function was malfunctioning.

As someone who has worked in hospitality, I believe moments like these should be handled with discretion and professionalism. If a card doesn’t go through, the goal should be to help the customer resolve the issue quietly—not to publicly call them out, especially when the issue is with...

Today I visited the worst restaurant in my life.

SERVICE first! starting from the entrance, you are met by waiters who are not friendly at all, and even more so by the hostess (if you can call it that), a person who does not seem to know how to speak, not even a word of good day. the first impression of the interior is an old establishment that has never been renovated. second - courtesy and service. if you want to charge your phone, be prepared that you may be refused. it got to the point where there is no place to charge the phone, because they thought it was a waste of energy)) the third is service. it was only 4 pm on the clock, but it seemed that the waiters hadn't slept all day, without energy, without emotions. having been to hundreds of institutions, I have never met such a thing anywhere. THATS how bad the service was. AFTER waiting for 12 minutes, they never approached us and did not take the order. completely disappointed with the establishment had to leave! I DO NOT RECOMMEND this...

I had the sashimi plate: the fish is good, but the cut is lousy: clearly too large and not entirely defrosted evenly.

Everything else is a disaster. Calling the ungodly sweet noodle pad thai is a disgrace and dishonor to the beautiful nation of Thailand: too too sweet, noodles too hard, and somehow I tasted strong hints of ketchup and peanut butter… in a “pad thai”. Chef would be tried for treason in Southeast Asia.

The sushi and chicken dinner was a total miss as well; the sushi rice had too much water and all mushed together that makes you feel like you are eating wet play-doh. The chicken has clearly had its body hidden away in the freezer for many moons: dry, flavorless, tough as a piece of cardboard. Pieces of the chicken pierce into your mouth as you eat it, perhaps this is the chickens last stand in protest of how it’s sacrifice had been humiliated and wasted by the awful cooking.

I suggest the owner fire everyone else and just work on sushi bar. Waitress also...