El Almacen — Restaurant in Sunny Isles Beach

I recently visited El Almacén and had an unforgettable experience, all thanks to the extraordinary kindness of Fabiola. When my card unexpectedly declined while buying an ice cream, Fabiola went above and beyond by graciously paying for it herself. Her compassion, generosity, and genuine care truly made my day and left a lasting impression on me. Fabiola, thank you from the bottom of my heart—you turned what could have been an embarrassing moment into a delightful and memorable experience.

El Almacén is more than just an ice cream shop; it's a haven of deliciousness and warmth. The variety of flavors is astounding, and each scoop is crafted to perfection. Whether you're craving something classic or adventurous, there's something for everyone. The ambiance is cozy and inviting, making it the perfect place to relax and enjoy a sweet treat.

The staff at El Almacén, especially Fabiola, are truly remarkable. Their dedication to exceptional customer service is evident in every interaction. I've found my go-to spot for ice cream, and I can't recommend this place highly enough.

Thank you again, Fabiola, for your incredible kindness. El Almacén has gained a loyal customer for life, and I look forward to many more visits...

First and last time that my family and I stop by this place. We ordered coffee and ice-cream. While ordering the owners daughter (who was the waitress) was extremely rude. She was aggressive in the way she spoke to us and the costumers around us. She even charged us for something we had not purchased. When I told her, and didn’t eve receive an apology. I read other 1 star reviews and noticed that they mostly talk ill about her too. The owners should teach their daughter costumer service. The coffee was good, and the ice-cream had little to no taste. However, with a waitress with this attitude no food is worth it. It’s a never again for us, and all of our friends who will alert to not enter this place. Place: the place is small and there is little seating. However it was not packed so we were able to sit down and “enjoy” our coffee. “Enjoy” cause we finished as fast as we could to get out that environment. I really hope this changes. Sunny Isles...

This coffee shop is truly amazing! You literally can have anything here and you will never be disappointed. The caramel iced lattes are phenomenal (even the decaffeinated ones). They make these little breads called “media lunas” that are so soft and sweet on the inside but lightly crispy on the outside. Honestly, heavenly! Aside from the great coffee and food, in my opinion what makes this place truly special is that it’s a owned and ran by an amazing immigrant living out the American dream. They arrived here from their home country a couple years ago escaping a tyrannical government and with A LOT of hard work and a bit of luck they are currently proud owners of this place. The father, mother, and lovely daughters do a wonderful job at running this business and it’s obvious they absolutely love what they do. Please don’t miss out of visiting this little coffee shop. You will not be...