Five Guys — Restaurant in Surprise

Not great. Way too expensive for a mediocre burger. The whole vibe of this chain is like they are aiming at being a high end diner, but are just serving fast food, so they end up doing neither thing well. Most of the food was pretty bland, I'll probably never eat here again, and if i ever do want a high end type fast food burger, In N Out is a better product all around.

I tried a burger, fries, and a milkshake and it came to a ridiculous 30$. The burger meat, though it is a good beef quality, had no seasoning, and the proportion of meat to the other burger contents were off, there was too much meat and the bun and other stuff just basically turn into mush and you couldn't taste any other part of the burger. The durability of the bun compared to the heft of the meat is irrational and does not hold up well. Couldn't taste the grilled mushrooms or onions at all and as someone who likes pickles on a burger, their pickles were flimsy and flavorless.

As for the fries, they really weren't bad at all! It's crazy how the fries had tons of salt but the beef seemed to have no seasoning of any type at all. I also tried a milkshake and will say, it disappointed. Not sure why, it was more like chocolate milk than a milkshake. Although the fries were good, the exorbitant price and lackluster flavor make Five Guys a "never again" for me. Instead go to in n out burger.

I also took off a star because, although this location was decently busy, there were only two employees present. There really needs to be more than two people doing all this work, and i can guarantee they probably don't make more than minimum, so the amount of work they have to do cooking basically everything is quite high for the amount of traffic present. Five Guys, hire more employees and pay them better!! For ten bucks per burger I'm sure you...

On our way home from Utah, we were craving crispy, salty fries. My daughter asked if we had ever been to Five Guys? We hadn't. So she began to tell us how awesome the burgers were, and that was exactly the crispy fries she was craving. Fast forward a few hours, and I was finishing up my errands and was starving. I ordered on line for pickup. Followed the instructions and when I arrived I watched them drop my fries into a cooker. After placing the bacon burger and large cup of fries into the bag, she dumped another bunch of fries toin the bad before sealing and handing it to me with the double batch of ketchup packets. Again, I'm starving so I popped open on side of the bag and reached in, retrieving several hot fries 🍟. Sadly, this is were the story turns. The fries which looked golden brown and crispy turned out to be hot, limp, and very little salt. I hoped this was just a fluke. At home, we added out own salt, but never found the crispy fries we were looking for. Disappointing. However the bacon burger was awesome. The staff was friendly. I hope they figure out the issue. I'm still craving hot, crispy, ...

This was my first Five Guys experience and I left a happy camper. I have one of these near my house but I've never been there.

My son and I were on a road trip and we needed a late night meal. Thank goodness this Five Guys was open late. The young man behind the counter was very helpful and even suggested smaller less expensive sizes because the servings are large. They dump all the extra fries from the basket into your bag so it was a LOT of food for two people. The drink machines were really nice. There were so many choices. I've seen them before but this was the first time I used one and I really liked making a custom drink.

My son and I enjoy restaurants with free peanuts. The prices are a bit high but you leave very full and you can get your burger and drinks just how you want them. The music is a bit loud and the interior echoes so it is very difficult to talk to the person next to you without shouting. It is what it is, fun fast food and not a quiet...