Nordstrom Ebar Artisan Coffee — Restaurant in Sycamore Township

Used to love this place. However I feel like the past 3 times I’ve gone it has disappointed. The customer service has really gone down hill. The staff is less friendly and accommodating as they used to be. I get staffing challenges are probably stressing them out, but I’ve felt more like an inconvenience lately than a customer.

I’ve ordered their winter seasonal drinks, the gingerbread latte, maple sugar latte, and snickerdoodle latte. The first two were horrible and the snickerdoodle was okay. All three drinks had minimal flavor and just tasted like regular iced coffee.

Also when we tried to go, we were told you have to have a mask to enter/order. I don’t mind that policy, is what it is, however when the rest of the mall does not require a mask I don’t bring one with me. They would not provide a mask like some other stores in the mall that require mask wearing, so instead they lost a customer today. Another sign of their customer...

The food is always great, everything is made fresh. The atmosphere is quiet and cozy when dining in. The staff are friendly, accommodating and very courteous every time. I always look forward to dining in or bringing dinner home. Highly...

We really and enjoyed visiting the Ebar. They have a good variety of coffee and other drinks such as smoothies. They service team was very kind and caring. There are plenty of tables and sitting space to relax, chat, and enjoy...