Ebony and Ivory Coffee — Restaurant in Tacoma

The environment is amazing. It’s large, light filled, with high ceilings and beautiful furniture..a very elegant space that would be great for coffee meetings. I get the impression it was a Bank lobby before. The service is also very friendly and coffee tasty. The disappointment is that it has limited food options and they either don’t stock quantities or sell out immediately (which I doubt because it’s pretty empty). Ive arrived at 9 AM on a multiple mornings and there are no bagels left. Do not stock peanut butter (vegan option for bagel). There is also a refrigerated shelf of prepared foods that usually only have one or two items left. Nothing vegan. The only prepared food has cheese or meat. I often stay at the hotel Murano across the street. This café is a nice option as their hotel restaurant is often busy and very expensive. I just wish there was...

The worst part about this coffee shop is that it can be difficult to find sometimes, especially for those who are not familiar with the area. The good news is that once you come here, you will probably want to come back. There is nothing particularly glamorous about this place, but it has an effortlessly elegant feel. The croissants are enormous and flaky, pairing perfectly with a hearty cup of Earl Grey tea. On the occasional sunny day here in the Pacific northwest, sunlight gleams through the large windows and shines large swathes of illumination across the floor. This is a great place to talk or to spend time with someone you care about, and it is also a good place simply to work or think, and the hours are quite generous. This is one of the most soothing and subtly atmospheric...

Love the ambiance of this place. My second time here... however, after ordering a burrito, I noticed a piece of black hair on it. When I told the two baristas, Alaya mentioned it wasn't hers. But who else's was it when you just were back there and the only one with black hair lol? The guy asked if they wanted them to remove it or....? 🥴🤣. I asked for a whole new burrito. As someone who has worked for Starbucks...no questions asked, as a restaurant or food place you automatically replace the food. Don't deny or overcomplicate the situation. Just apologize and move on. Maybe a little more training could help? Perhaps also offering a freebie on the house next time for the issue? Idk. I just feel it could have been handled a little better. Pretty good...