QDOBA Mexican Eats — Restaurant in Tempe

Bad service and bad experience here overall. The staff love to inconvenience customers on different things depending on the day. Just last week I was here and they only accepted cash, but now this week they’re only accepting card. I walked 10 minutes in 100°F weather back to get a different payment method looking/smelling like a sweaty troll, already mad for having to argue with the lady at the register to at least put my order on hold, like have the company at least put up a preferred payment method sign at the beginning of the line before you order so you know if you can actually pay for it, considering they change it based on who knows how to work cash or the card reader on the day they are on their shift. The same lady kept making faces at me the whole time I was talking. Like why are they hiring people who don't have experience in the fast food field or at least know how to count cash/work a card reader?! Payment methods should not change on the day depending on who's the cashier. The employees are also very negative and have bad attitude towards customers. A guy behind me asked for a burrito, but they said they only were going to make bowls, probably because they are too lazy and incompetent to make burritos, LIKE WHY ARE YOU SELLING THEM THEN IF YOUR NOT GOING TO MAKE IT. And to top it all off, you would have thought this happened during a rush, but no, I've been in busier lines at this same location during lunch/dinner rushes and this the first time this has ever happened to me. I know it may be stressful to work in the fast-food industry, because I work in it and at times its not the best, but why hire people who don't obviously want to be there and don't know how to do their jobs. They also don’t bother filling your bowls completely and do a very messy job with how they present their food. Honestly at this point your better off going to Chipotle because at least they are honest about their portion sizes and have better attitudes!

P.S: This is the first time I've ever written a review in my life, anywhere, because I have never been so disgusted with the customer service and attitude I have received...

Food is ok!! I'm giving 1 star for the attitude of a staff member while serving me today!!! Today (07/05/2022) at around 12:45pm a tall guy, skinny wearing a cap and a mask very arrogantly told me to keep my hands within the glass when I was pointing out what i wanted in my bowl. My hand wasn't even inside his working space, just an inch outside of the glass to point out what I wanted, I've done this before too!!! In fact everyone does this when they're pointing out what they need in their bowl/wrap!!!

Please ask your servers to be kind, friendly, behave themselves & not speak to customers in a commanding tone. This is just my review & not any...

Watching the one lady being angry and frustrated towards another employee was a a negative. It’s not cool to see employees arguing.

Your ability to not scam a QR code is problematic, but not knowing how to manually input a rewards is even a larger problem.

Payments of you can’t accept cards through Apple Pay because you don’t know how to operate the register, and you are the manager ?

How do you run out of food knowing you’re the busiest stores with students coming in ?

Also you all know you’re the latest open business there in the student dining hall yet you don’t have enough food there and you all don’t even clean.

This is...