Went to Terre Haute to vist my daughter at college. Took her and her siblings to this Jimmy John's and had the worst service experience ever. Ordered my sandwich and told the employee several times that I wanted mayo on it. After the employee suggested a cheaper sandwich with the same ingredients, I got my sandwich with no mayo. When I went back to the counter and asked them to put mayo on it I was told that they weren't allowed to put mayo on the slim sandwiches even though I clearly said I wanted mayo. The manager (Tiffany) is extremely rude to customers and other employees...
Read moreOrdered multiple sandwiches, 2 was made wrong and missing items and 1 had only one piece of meat on one side, none on rest. Called them was treated very rudely and told they had to check cameras. Was a long phone ordeal just to get problem fixed. After ordering here religiously and being a rewards member then being treated so rudely first time we have a problem, they lost 3 customers !! It's not the mess up that lost our family as customers because mistakes happen , but how rudely we were treated as...
Read moreHad an order that was not delivered for a while and was left in the delivery person's car. As a token, the store gave me two free subs coupons and remade my meal which I greatly appreciated. When I ordered today, I wanted to use my coupon they provided me when my last delivery was an issue. Well, I can't use the coupon for delivery; I have to come into the store. I only order for delivery so thank very much for providing a coupon I can't use. I will be giving them...
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