Cypress Breakfast House — Restaurant in Cypress

DAY TWO OF SPRING BREAK!!! 03/14/2023

After enjoying a nice three-mile run at the park, hubby and I were starving! This establishment came as a recommendation from a friend of my husband's and we decided to go for it. I'm so glad we tried it out, especially after being disappointed with a different breakfast/brunch place the day before.

Upon entering, there wasn't a hostess at the entrance, so hubby and I stood waiting because we didn't know what to do. Remember, it's our first visit. Luckily we didn't wait too long because the hostess came running when she noticed us waiting for service. The place was crowded, but there were a few available tables and booths. Our hostess found a booth that I was most comfortable with because I'm extremely particular by where I am seated. She was so kind and patient. I wish I would have gotten her name.

First, the customer service by our server Cassandra was good. It wasn't great but just good, which is okay with me as long as you're not rude or unpleasant. We didn't have to wait long for her to make her presence because she immediately came over and took our drink orders. I ordered hot coffee with hazel nut creamers and hubby ordered orange juice. When she brought our drinks to our table, I instantly noticed red lipstick spots on the coffee cup and I wasn't wearing any and I hadn't even tried the coffee yet, so I knew that the lipstick wasn't mine. I wiped the cup with a napkin to confirm my suspicions and they were right as the lipstick stains were coming off the cup onto the napkin. I wasn't too upset because mistakes happen. They need to be more aware of this issue in the future. As for my hubby's orange juice, he complained that it wasn't cold at all and that it was lukewarm! Ugh! We did not bother the waitress about fixing the temperature of the orange juice but I definitely addressed the issue with my lipstick-stained coffee cup. I was immediately brought a fresh and clean coffee cup and the hostess apologized about the whole situation. The coffee was very hot like I like it, but it was weak. I prefer strong coffee, lol. Nevertheless, I did enjoy it.

Secondly, for our breakfast, we both ordered the Hearty Breakfast. I had a Belgian waffle and two fully cooked sunny side up eggs which was accompanied by chicken sausage patties and grits. Hubby had a pancake and two scrambled eggs for his Hearty Breakfast which was accompanied by grits, two chicken sausage patties, and toast with an extra side of hash brown at an additional cost. We both enjoyed our breakfast immensely. Everything was spot on. The grits were actually hot and not cold or lukewarm. The eggs were cooked to perfection and not burned or scorched! The pancakes had a delicious and undistinguishable flavor to them. The Belgian waffle was buttery and crunchy. It was so good that I did not need any syrup.

Lastly, we enjoyed our overall dining experience. I highly recommend this establishment for good quality breakfast items and good service. I gave them four stars based on the food and the customer service. However, the lipstick-stained coffee cup that was served to me caused me to hold back one star. They are definitely worth trying again. We...

Tried this place out based on the reviews and how busy they always seem to be. One day i ordered a stack of pancakes (5) and to my surprise they were rather big. About the size of the to-go box actually. That being said i only received 4 so thats a bit disappointing considering the price was about $8 and some change AND i left a tip even after calling it in for to-go. So i gave them another shot, ordered an omelet the next time. Again, portions are rather big which is a plus BUT the potatoes seemed to have been cooked a little too long and were rather crunchy and had absolutely no seasoning on them. Now the omelet, it was good don’t get me wrong, but ive had omelets at many breakfast places and this one was one of the ones that actually disappointed me. The egg used seemed rather thin and it came filled with what i had ordered but it looked as if they made the egg and then tossed all of the filling ingredients on top and sprinkled some cheese on it. Now im not sure if this is just because it was a to-go or if this is actually how they make them. Most places i order an omelet at attempt to mix the egg with the ingredients so everything stays together, and 99% of the time i get more than just a sprinkle or two of cheese. Now you can sit here and tell me “well this isnt the place/places you normally go to” and yes that is true but arent we supposed to critique when we try new places? I mean if im paying top dollar for mid dollar quality foods and preparation something isnt right. As ive said, the food is good, not the best. The staff is nice, establishment looks neat and clean, and the food is made rather quickly. Id say its a bit overhyped and the prices are fair on most items. Worth a shot if you have never been. Definitely not my favorite place but a decent place to stop by and grab a quick bite from.

Ps. If you get pancakes you may as well ask for a bottle of syrup, the 2-3 packets they give you are good for...

I use to love this place until Sunday. I went in to get breakfast due to the line being so long I decided to just order to go which I did . I went over everything with the cashier and she went over my order and everything was assured that the order was correct. After receiving my order she went over everything just to see if everything was there with the order. After leaving the restaurant was I headed back to Prairie View and then I realize that my omelette had no cheese. I call the restaurant back to let them know of the mistake and the cashier told me that they did not charge me for cheese and that they could give me a refund for the cheese. I ask to speak with a manager because I did not want a discount I wanted my favorite omelet redone so I can. After speaking with the manager who was the Owner daughter she was so mean and unprofessional and had a attitude. I was so angry because it was like no customer service at all . Instead of correcting what your establishment did wrong she got a attitude with me like I made the mistake and she stated ok we will remake and make sure you bring the other back also. I got kind of annoyed so I let her know that I really did not like her tone and how she was speaking with a paying customer. Guess what she did next she hung up in my face and I decided not to go back. I have been living in cypress over 10+ years and I was telling everyone about the breakfast spot matter a fact me and my family usually go on Saturday Morning. After this I do not ever want to go there again. The daughter who is the owner daughter does not need to be a manager she lacks customer service. It such ashamed because I'm sure if she did me like that she done others like that. Rest for sure I will let everyone I know in the community about this issue so that can be aware of how this place treat there...