Kabob Korner — Restaurant in Texas

ALERT!⚠️ So disappointed!! I went to KABOB KORNER in KATY today...took my parents for dinner...the menu they showed me had different prices than wht they charged!!!...which is wrong! When confronted he said "this is why we insist ppl to use QR code as it has updated price"..which is not justified tbh! This is cheating! They should NOT have shown me the menu with old prices! Big difference!!! Karhai chicken $8.95- on the menu I saw and $13 price what they charged Bihari kebab $11.95 on the menu I saw.. $13 what they charged!! Tandoori chicken(half) $16.95 on the menu...they charged $18! At the counter there was a guy named ASAD, I told him I was given a menu with different prices and you made a bill charging me so high! Which is unfair!! And wrong.. He said "oh those are the old prices and that's why we tell whoever comes to use the QR code!" Well not everyone uses QR code, my parents don't!!(imagine if they had come alone)..tht is why I had asked the server for a proper menu card.. His reply was that "we have only one menu with updated prices and if we change all the menus it will cost us $7000"...thats none of my business!! Not my problem!!! What's wrong is wrong!! As a customer service, you have cheated me! You guys are supposed to give out the right prices to avoid any confusion!!Change all the menus, give out the correct prices(what you will charge so the customer knows exactly what he's paying for) when I said all this He was like "for one mistake you will blame us?"..ofcourse who else should I blame!!! I told him please don't mislead ur customers next time ...if it was some other customer in my place they would not even pay for quoting wrong prices and charging high! He replies "oh I will have the same reply for other customers if they have this issue!!" Wow! You don't want to accept ur mistake!! Instead of being sorry you're saying oh I will tell my other customers the same! Well, fix your menus!!! Cheating customers like this is wrong wrong wrong!! They are smart people!!!! Where is the customer care? It's not about the mistake, we all make mistakes but being firm on it not realizing..and arguing will not make wrong right! I am not going there anymore 😊 I would like to warn you guys PLEASE check prices and what they charge EVERYTIME you go!! BE VERY CAREFUL👍🏼

And instead of being apologetic he is firm on his wrong behavior! What a shame! I have paid ofcourse but suggesting you all to be cautious!!🙏🏼 Don't want you to be a victim! Please guide me what further action I can take against them as I am new here.. Thanks!

Attaching the menu which they showed and the...

The facility is very clean, cool, organized, following carefully COVID instructions and the cashier was so nice and helpful. The food was a nightmare. We ordered 1 grill burger and 2 beef shawarma with drinks and fries for to go. We kept waiting for 25 minutes to get our order but comfortably on a sofa-like watching TV. In the main time, we used the bathroom that was very clean. Few minutes before we get our order, a client came to claim about a missing order he paid for and did not get and he was not at all satisfied. After all the waiting time, we left and when we gathered for lunch we discovered that we had the same issue, the order was wrong. We had the 1 beef burger, one beef shawarma and one roll of falafel appetizer instead of beef shawarma. I attached the pictures. The burger was tasteless, dry with a giant onion slice (1/4 inch). The fries were not crispy and full of oil. The bread used for the rolls was not fresh. The the beef also tasteless. The Falafel was the worst. I did not pay attention in the beginning, there were a dry tasteless and green thing that looks like burgul with other small crispy acid and biter pieces (that I had to take it off the roll because I have an ill stomach). I thought in the beginning I was eating the salad that they used with the beef and I was waiting for the taste of the beef that was not coming. I asked the one who had a beef to open his roll to see what it contains, it was beef with sauce but mine was only tasteless, green and dry grains rolled in an old bread. My surprise came when I read the tag on the aluminum paper, it was falafel ! I did not recognize it at all, totally tasteless! I had to throw it away and my lunch was only the few fries that came with it. It was a lost of money, we could order 3 burgers from a close store and enjoy food and save money! With 37$ I'm used to enjoy really delicious Mediterranean food in a big quantity. Sorry for them, the facility looks great and the lady in the reception was very kind, they need a deep improvement in the food (the main reason for visiting...

“Food with no Boundaries” has been our vision since we first opened in late 2010. Our menu adheres to our vision, which is a combination of South Asian & Mediterranean Grill, which appeals to broader clientele beyond any particular ethnic group. Our vision for the brand is to simplify the grilled cuisines of Mediterranean and South Asian region and bring it to our clientele in an environment which is based on fast casual model. So far, it has been a success, with our first location completing its fourth year. In a neighborhood with residents of mixed demographics and lunch crowd that represents a mix of several companies from the Greens point office district, we have successfully attracted a diverse crowd to enjoy the variety of items offered by our menu.Shafi Mamoo - Kabob Korner Houston We have effectively catered to about 10,000 customers currently in our database for Carryout orders only, along with a very sizable Dine-in clientele. So far, the marketing model of our business has been word-to-mouth, that has proven to be very successful and our repeat clientele turnaround is at 70% within a two week time period. The popularity of the product and the online reviews that our establishment has gotten, has only contributed in the success of our brand, and we only like to share our passion for food with our clientele, because we truly believe that food has no boundaries. Our menu is our specialty, where each item on the menu is cooked with the finest of ingredients and with great culinary perfection. The variety that exists in our menu lineup from spicy to Mediterranean always provides something for everyone and our goal remains that it’s not the number of people that walk in to our restaurant matters, but it’s in fact the number of people that are walking out satisfied with our product and service. Our clientele matters to us, and we are only satisfied when everyone we serve...