Located inside mitsua market food court. This place looked delicious and had high expectations.
The crepes on display look amazing! However what you actually get looks NOTHING like what's displayed.
The strawberry banana with ice cream and chocolate swirl tasted good.
However, the presentation was terrible. Wasn't able to really enjoy it as it was packed and presented awkwardly. It looked like an ice cream cone with all the ingredients inside and a scoop of ice cream on top and wrapped with paper like I shawarma. Would have been better if they served it on plate. I asked for a plate to which they did not have. However, they provided a box which they just tossed the crepe inside it. Picture the lunch lady in highschool just tossing a scoop of mashed potatoes on your lunch tray.
If there was ever catfishing on a menu this would be it. See attached pics eye roll
Only spoons provided. I would recommend bringing your own plastic plate, fork and knife.
Also ordered the Hawaiian latte which was good but wasn't hot enough. A bit warmer than lukewarm
Service was quick but highly untrained.
I really was expecting to give this place five stars but was HIGHLY disappointed by the poor service and how they...
Read moreI went to the Torrance location today at 11:26 to get my court staff some donuts as a thank you, since tomorrow is Thanksgiving. When I got there, no one was at the front counter so I waited several minutes. Once the clerk (name Taisuke) finally noticed me, she came over but didn't so much as say hello or greet me. Instead she stared at me as if my presence there was an inconvenience (she did not have a friendly/welcoming look on her face). I tried to move past that and said hello but again, I got no response. At this point, I was annoyed so I said can I order and her response is that's why I'm standing here. Again, I tried to move past her terrible attitude and complete lack of customer service but then her rudeness continued. I order the 6 box special and started to name the requested flavors and she walked away mid-sentence and then raised her voice with me when I asked if she heard what I requested. The entire experience was so unprofessional and jolting, as a first time customer. Sadly, I will never return here because I am not going to enrich a business with terrible customer service - the donuts aren't worth the attitude. The bar for customer service these days is low but this didn't even meet that...
Read moreLocated in Mitsuwa, Mochill Donuts is near the left back of the marketplace, occupying the corner.
I was there pretty bright and early (opens around 10AM) and got to take my pick of all the various donut flavors. I ended up picking black sesame, salted caramel, and strawberry crunch. Came out pretty quickly! I also ended up ordering the coffee jelly (replaced it with almond milk and removed the whip cream) which was also uber-delicious and loved the presentation.
Staff was friendly and all the donuts ended up being really delicious / love the mochi iterations.
Just be aware that this food court area does get super busy on the weekends especially so be prepared...
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