Rancho Viejo — Restaurant in Town of Cicero

Pros: -Amazing value for the amount of food you get. I ordered a takeout meal for $25. I got a lunch meal for myself that consisted of a chile relleno (a big size), pork taco(small taco), and steak quesadilla (good size), a kids plate consisting of a kids cheese quesadilla and fries, and an order of a tomatillo spicy salsa, chips and a small container of red salsa that came with the order. All for $25! At chipotle you’d have to pay $25 just to get a burrito and chips with salsa with a drink just for one person. I fed myself and two kids and we were stuffed and I got to enjoy the salsa again later in the day. -Delicious salsas !!! -The food tasted good although I probably wouldn’t order a chile relleno again simply not my preference. The pork carnitas in my taco and the steak in my quesadilla were good and tasted fresh enough. -great service; they called right away to confirm my online order and ask a few questions about extra requests I placed on my order. Up charge for adding carnitas and steak was reasonable. -ordering online was simple (could benefit from a different format) -my kids liked the food 👍🏻👍🏻👍🏻👍🏻 -The men working were extremely friendly and welcomed me in as soon as I walked in the door. I personally appreciated their thick accents and the fact that they spoke in their native language behind the counter to each other.

Cons: They placed my steak quesadilla into the same takeout plate as my chile relleno and the sauce from the chile got all over my quesadilla underneath so it was completely soggy. They should pack away each part of the lunch plate separately with foil or in plates with compartments. My taco was wrapped in foil and it was great. -The online menu does not specify if you get salsa with a meal or chips with the meal and it also lacks in specifying what kinds of taco or quesadilla is being offered in some of the lunch and kids plates. There should be options online to choose if you want a meat in your taco, quesadilla etc and how much the up charge will be for the addition. I heard from other restaurant goers who dined-in that they also were not fully aware of what would come in their meal. -the cart when ordering online is a tad confusing to find after adding orders. I personally thought, and maybe it’s simply a matter of preference, but I think there should be additional options to select fillings for the tacos and quesadilla etc like tomatoes, more lettuce, onions etc. I prefer having those in my Mexican dishes.

Overall, I enjoyed my takeout experience with Rancho Viejo and definitely plan on ordering again and dining in. I’m looking forward to seeing this location succeed and stick around for many years.

This restaurant reminded me of my brother Valentin who passed away May 2023 💔 He made me my first ever authentic pork taco and though no one has ever made a taco as delicious as his, I know I’ll be thinking of him every time I eat food...

1 star because I’m never coming back. The management is awful. We ordered guacamole dip without tomatoes which we have had maybe the other 30+ times we have been there. Takeout order- my son noticed the tomatoes in the parking lot so I head back in to exchange and well the manager insisted it is NEVER made like that and I NEVER have had it that way, I must have some other guacamole with onions jalapeño tomato and chunks of avocaDo, way bigger. And of course an up charge. I explain no, not it and we don’t want all those ingredients involved please, again she insisted that I have no idea what I am talking about and keeps pointing at the menu. I keep telling her I’ve been here over 30 times- it’s probably more, well and we order the same thing every single time and they make it for us- like why are you gaslighting me about guacamole dip?! So they make the regular guacamole and she checks with me about every ingredient in a very condescending way, when it’s done brings it out and shows me- see no tomatoes? Totally obnoxious. After all that of course the BIG expensive guacamole without onions tomato and jalapeño is way smaller than the guacamole dip in our normal takeout and what does the manager do- she charges me an extra 7+ $ For real, the cashier even says “there’s an up charge?” Yes, for fewer ingredients, less food, and when you allowed me to place an actual takeout for guacamole dip with tomato - equal difficulty in making on the spot? More money. So tell me, was 7$ worth losing a customer that just told you they have visited over 30times and is feeding 3-5 people each time? Food was always mediocre, I lived in San Fran for 9 years and DC for 10 as a qualifier. Ambiance average. Waitstaff is very...

Me, my daughter, son-in-law and grandkids went there after graduation for dinner. Because of stomach issues I can't eat and drink at the same time and my husband was still on the road working at 7:00 at night so I ordered my food and my husband's food to go and I had a margarita, it tasted like it had no booze in it at all. The food my daughter, son-in-law and grandkids got were huge platefulls of food, I ordered my husband the mucho grande steak burrito which the ends had like absolutely nothing in them, meat and stuff in the middle only it wasn't stuffed and end like the mucho grande burrito my grandson got, Lil bit of rice & beans, a separate Container full of mostly lettuce a little bit of tomatoes on top and some sour cream, I got the stuffed poblanos and in my takeout container there was maybe half a cup of rice and a half a cup of beans, less than half of what was on the plates and the restaurant. You can see in the pictures in the takeout container besides are clean there was hardly any food in that container. The stuffed poblanos are literally a pepper with like a half a pound of cheese shoved in it no rice or chicken or anything mixed in. I've had stuffed poblanos at many restaurant and never had one like this before, it was literally just a mouth full of cheese. For the price I paid for it you think they would have loaded up the container with rice and beans. Rice didn't have much flavor at all, beans not bad but a Lil runny. Disappointing to say the least. The people that work there were friendly and kind but the food is just disappointing and I didn't find it to be authentic...