Starbucks — Restaurant in Town of Clarkstown

Cashier messed up my orders ( I ordered 1 pink drink but was charged for 2 ) . They made wrong drinks ( I specifically ordered “ with NO whip” but they added whip cream , then just scooped it out with a spoon, made it messy ,and looked disgusting) . I was still going to take the wrong numbers of drinks and wrong made drink but one of employees there ( Bryan ) threw a tray when I asked one nicely . Even the store manager didn’t apologize when I reported it , they kept saying they will make new drinks for me . It is in the middle of shopping mall , everything looked unorganized and people who were waiting for ordering and picking up didn’t know where to...

Deplorable service. Waited with 3 people in front of me. Still no drink after 20 mins. Saw people get their orders who were after me. I start thinking they lost my order. I tell who I assume is a manager can you check on my order because of said issues. He said “that’s not the case, those are mobile orders”. No, no they were not. Excuses. Then he hands me my drink with the wrong milk. I ask for a refund and they refuse. They make the correct drink in 2 minutes and hand it to me without a sorry or thank you. They move like absolute SNAILS!! Manager is probably the main problem here, trickles down the...

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⭐☆☆☆☆ Disappointing experience at this Starbucks. One barista (tall male in sweatpants) had his entire backside exposed, which was unprofessional and unappetizing. My friend and I each ordered a drink—hers came out, but after 10 minutes, I had to ask about mine, only to find out they had “forgotten” it in the blender. Service was painfully slow, and the staff had a rude, cliquey attitude. Definitely not the warm and welcoming Starbucks...