Cashier messed up my orders ( I ordered 1 pink drink but was charged for 2 ) . They made wrong drinks ( I specifically ordered ā with NO whipā but they added whip cream , then just scooped it out with a spoon, made it messy ,and looked disgusting) . I was still going to take the wrong numbers of drinks and wrong made drink but one of employees there ( Bryan ) threw a tray when I asked one nicely . Even the store manager didnāt apologize when I reported it , they kept saying they will make new drinks for me . It is in the middle of shopping mall , everything looked unorganized and people who were waiting for ordering and picking up didnāt know where to...
Ā Ā Ā Read moreDeplorable service. Waited with 3 people in front of me. Still no drink after 20 mins. Saw people get their orders who were after me. I start thinking they lost my order. I tell who I assume is a manager can you check on my order because of said issues. He said āthatās not the case, those are mobile ordersā. No, no they were not. Excuses. Then he hands me my drink with the wrong milk. I ask for a refund and they refuse. They make the correct drink in 2 minutes and hand it to me without a sorry or thank you. They move like absolute SNAILS!! Manager is probably the main problem here, trickles down the...
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āāāāā Disappointing experience at this Starbucks. One barista (tall male in sweatpants) had his entire backside exposed, which was unprofessional and unappetizing. My friend and I each ordered a drinkāhers came out, but after 10 minutes, I had to ask about mine, only to find out they had āforgottenā it in the blender. Service was painfully slow, and the staff had a rude, cliquey attitude. Definitely not the warm and welcoming Starbucks...
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